Services for Business Class Passengers
Our Business Class passengers will receive world-class treatment when flying with ANA. That means elevated service from the moment you arrive at the departure airport, continuing with luxurious and attentive in-flight services, then sending you on your way after arrival.
Business Class Airport Services
We strive to make all the steps, from check-in to the boarding gate, as easy and comfortable as possible for our Business Class passengers, including priority check in at some airports. Just look for the Business Class sign.
If you have already checked in online, there is no need to go to the check-in counter. For more information, refer to Online Check-In.
Business Class Priority Baggage
Business Class passengers who wish to check bags should proceed to the baggage drop counter, where a Priority baggage tag will be attached. These bags will arrive at Baggage Claim after any First Class priority bags. Get More Baggage Information.
Fast Track Security
Some airports offer Fast Track check-in for Business Class passengers, making the security check smoother. Please check the airport guide for your departure airport. Get Airport and City Information.
Priority Boarding
Business Class and First Class passengers receive priority boarding after those who need special assistance.
- * For information on boarding order, please see Boarding Order.
Disembarking
Business Class passengers are welcome to disembark first from the aircraft. If you have checked bags, proceed to Baggage Claim, where your prioritized bags should arrive promptly.
Also, Business Class passengers disembarking at Narita Airport can relax in the ANA Arrival Lounge before connecting to a domestic flight or leaving the airport. Find out more about our Narita Airport Lounges.
Business Class Lounge Access
Business Class passengers on ANA-operated international flights are invited to spend time in ANA lounges and ANA-affiliated lounges. Eligibility for lounge access and service details vary by airport.
ANA LOUNGE
"ANA LOUNGE" is available at Haneda Airport, Narita Airport, Kansai Airports and Honolulu Airport. At airports other than the above, our partner airline lounges are available. Please see lounge Information for more details.
- * Regarding use when connecting, please see Lounge Access for Connections for details.
Explore Comfortable Business Class Seats
Our Business Class seats offer world-class comfort and functionality. Depending on the aircraft, seats feature fully flat seats, doors for privacy, large LCD wide-screen monitors, closets for storage, and much more. Explore our Business Class options below.
The Room
These wide seats all come with a door with direct aisle access, alternating between forward- and rear-facing rows to provide the highest level of privacy and comfort available in Business Class. See details of The Room.
Available on:
- B777-300ER (new 212-seat)
ANA BUSINESS STAGGERED
ANA was the first Japanese airline to adopt the staggered seat arrangement. This ground-breaking setup enables you to enjoy direct aisle access no matter where you are seated.
See details of ANA BUSINESS STAGGERED.
Available on:
- B787-9
- B787-8 (184-seat)
- B777-300ER
- A380
- B787-10
ANA BUSINESS CRADLE
For a pleasant flight experience, this seat boasts a spacious pitch and a footrest that can be adjusted to four different heights. It is equipped with an array of functions, including a 12.1-inch touch-panel LCD monitor, a large table, a universal power port, and more. See details of ANA BUSINESS CRADLE.
Available on:
- B787-8 (240 seats)
- B767-300ER (202seats)
Other Business Class Seats
Our other Business Class seats offer plenty of leg room for a relaxing, comfortable journey.
Available on:
Business Class Dining and Drinks
The Connoisseurs
To ANA, a "Connoisseur" is the embodiment of the ultimate host: someone with great knowledge in entertaining your palate. With the professional expertise of master chefs, beverage specialists and ANA chefs, we open new frontiers in the art of dining 30,000 feet in the sky. Enjoy the finest cuisine, only with ANA.
For details, Please refer to THE Connoisseurs.
Business Class Pre-Order Meal Service
Business Class passengers can pre-order their preferred meal. For Tokyo departures on certain routes, passengers can also choose collaboration menus served on other routes. Get the detail of the Pre-Order Meal Service.
Business Class Dining
Made with the finest and freshest seasonal ingredients for gorgeous flavor, our Business Class cuisine is planned and executed by prominent chefs from inside and outside Japan.
Highlights from the March 2025 to May 2025 menu on flights from Japan.
For information on children's meals and meals meeting specific health or religious dietary requirements, please see Children's and Other Special Meals.
Japanese and International Cuisine
Light Dishes
Business Class Drinks
Sit back and relax on board with one of our Business Class beverages. ANA staff and external advisors carefully select each offering.
ANA's Premium Wine Selection
Champagne
Wine
Sake
ANA's Specialty Coffee Selection
Notes
- Food and drinks are subject to change without notice. Your choice may not always be available.
- Some menu items have been changed due to the shortage of chicken eggs caused by the spread of avian influenza.Details about the new menu items will be available on board the flight. We ask for your kind understanding in this matter.
- All photos are sample images.
- For information on the source of the rice used in accordance with the Rice Traceability Law, see Source of rice used in accordance with Rice Traceability Law (PDF) (Japanese only)
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Search for Meals and Drinks on Your Route
Menu (March 1, 2025 - May 31, 2025)
- * The in-flight meal and drink menus are scheduled to be updated at the end of each of the following months: February, May, August, and November.
- * Please note that menus are subject to change without notice, due to availability of ingredients.
- * Due to limited availability, there may be cases where we are unable to provide the menu items of your choice. Thank you for your understanding.
Children's Meals and Meals for Dietary Requirements
ANA offers a wide selection of special meals for children and babies. We also have meals for passengers with specific dietary requirements for health or religious reasons, and for those with diet restrictions. Most require advance notice.
Get the details about Children's and Other Special Meals.
Business Class Wi-Fi and Entertainment
In-flight Wi-Fi and entertainment for ANA Business Class (international flights) passengers. See details on ANA Wi-Fi Service.
In-Flight Entertainment
Flying in Business Class also means you can enjoy our in-flight entertainment in style with large LCD or 4K monitors that make it feel like home.
ANA Wi-Fi Service
This service allows you to use the Internet to enjoy browsing websites, sending and receiving messages, and much more. *1*2
Passengers who have registered their email address will receive a free voucher code (1 code per person) via email two hours before departure. *3
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*1.The Internet service will not be available on B767-300ER (202 seats) or A320 (146 seats) aircraft.
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*2.You will not be able to stream video, use video chat, or engage in other data-intensive activities, but music streaming services will be available.
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*3.Simultaneous connection is limited to one device only, but you can use multiple devices in alternation.
ANA Business Class Duty-Free Shopping
ANA offers a wide range of In-flight sales lineups. Please enjoy affordable price only available at Duty-Free Shopping.
Business Class Amenities
To create a relaxing experience in the sky, ANA offers a selection of comfortable and useful amenities to our Business Class passengers. Feel free to request them from one of our cabin attendants.
- * Amenity services may vary by route.
- * Images are used for reference purposes only.
A Comfortable Relaxing Experience in the Sky
Our new comforter features Maruhachi Mawata feather down. The new pillow boasts two layers—one filled with feather down for an airy, fluffy quality, and the other made from soft, springy polyurethane foam—for a completely unique feel. Our bed pad is a version of Nishikawa Sangyo's Air Cyclone®, which has been customized to fit our Business Class staggered seats perfectly. It boasts three special layers and the optimal degree of resilience, allowing you to turn over in your sleep easily. With excellent breathability, it also enables you to enjoy an incredibly comfortable slumber. The reverse side of the mattress is slip-resistant, meaning you can also use it as a seat cushion while sitting upright in your seat.
(Sleeping goods) Bed pad, Comforter, Pillow
BED PAD
We use Nishikawa's Air Cyclone® bed pad, which won a Japanese Good Design Award in 2012. Air comprises 96% of the bed pad, providing excellent breathability and quick-dry features. The air cushion ensures fantastic support in any positions, allowing you to feel as comfortable as if you were resting on a cloud.
- * The bed pads will be introduced on flights equipped with ANA BUSINESS STAGGERED seats only.
- * Bed pads are not available on Vietnam routes.
COMFORTER
Our down comforter offers a supreme level of comfort and hygiene, with all feathers having been carefully washed and dried at a high temperature at a Maruhachi Mawata's partner factory in China. Down comforters boast excellent moisture absorption and desorption, allowing you to enjoy an even more comfortable rest.
PILLOW
The pillow comprises two layers: one filled with the high-quality feather down, and the other made from polyurethane foam. The feather down side is airy and fluffy, while the polyurethane foam side is soft and springy, giving this pillow a completely unique feel. Use these different sides to suit your needs. The pillow case boasts 100% pure Egyptian cotton and is soft to the touch, ensuring a good night's slumber.
Available Routes: Japan - North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Vietnam*
- * Bed pads are not available on Vietnam routes.
Amenity Kit
An amenity kit with the products is prepared to each passenger, to ensure you have a more pleasant journey on our long-haul flights.
- ANA Original ETTINGER Pouch
- AVEDA Lip Balm
- AVEDA Shampure Body Lotion
- ANA original reusable bag
- * The Globe Trotter amenity kit may be prepared instead, depending on the time of year.
- * The pouch shape and color varies depending on the time of year.
- * The appearance and contents are subject to change without prior notice.
Available Routes: Japan - North America, Europe (excluding Vladivostok), Oceania, Mexico City
Other Business Class Amenities
Blanket and Pillow
Routes: Manila, Mainland China, Taiwan, South Korea, Vladivostok
Knit Wear (Free Rental)
- * Limited stock
Routes: North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Vietnam
Pajamas (free rental)
- * Limited stock
- * Available in 2 sizes
Routes: North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India
Slippers, Shoe Horn, Bag
- * Please ask a cabin attendant if you would like a shoe horn and bag.
Routes: All Routes
Amenity Goods
Includes toothbrush set, mouth wash, face and body wipes, eye mask, ear plugs, face and hand cream, mask, and comb.
Routes: All Routes
ANA's Original Aroma Card
The aroma card is sleep support items goods for your rest time. Get details on ANA's Original Aroma.
Routes: All Routes
Sony Noise Canceling Headphones
Routes: Flights from Japan to North America (excluding Honolulu) and to/from Europe(excluding Vladivostok), Oceania and Mexico City
- * Passengers on all other flights will be provided with stereo headphones.
Postcards, etc.
Post card, ballpoint pen, memo pad
- * Limited stock
Routes: All Routes
Foot Roller
- * Limited stock
Routes: All Routes
Explore These Other Services
Keep My Fare
Keep My Fare is a convenient service that enables customers to hold onto reservation and fare details if they need more time to decide their ticket purchases (up to 72 hours before ticket issuance). You can apply for the service from the payment screen after selecting your preferred flight and fare.
Pre-Paid Extra Baggage
This is a convenient service that allows you to pay additional charges in advance on the ANA website for baggage that exceeds the free checked baggage allowance. The cost is $100-$200 USD depending on weight restrictions and travel destinations. Apply online after booking your flight.
In-Flight Medical Support
To provide peace of mind to our customers, ANA provides a support system for passengers who need medical attention on board, including 24-hour access to medical professionals around the world.
ANA Wi-Fi Service
This service provides Internet access on smartphones, tablets, and laptops.
Aircraft and In-Flight Service Information
Useful Information
We hope your happy holiday begins with ANA Honolulu flight!
Flights boarding from May 19, 2026 will be subject to a new system and new rules, so the entered information may change.
Please reconfirm the entered information.
The Japan domestic passenger service system will be updated.About the start date of the new system and rules