Information about Search Methods

Compensation ID Number

  • Please check the email about information regarding compensation requests sent to the email address registered when making your reservation.
  • ANA Mileage Club members should check the Notifications from the top-right of the ANA App home screen.
ANA App reservation card
ANA App home screen
ANA App Notifications screen

Reservation Number

  • You can use the following methods to check your reservation number:
  • * If you purchased your ticket through a channel other than the ANA website or ANA App (e.g., a travel agent), a different number may be displayed instead of the ANA reservation number. To confirm your ANA reservation number, please contact the issuer of your ticket.

Email

  • The ANA Reservation number (a combination of 6 alphabet and numbers) is displayed in the email received 5 days before boarding and the online check-in notification email.

e-Ticket Itinerary Receipt

  • The ANA Reservation number (a combination of 6 alphabets and numbers) is displayed in the reservation number field of the e-Ticket Itinerary Receipt.
  • The layout of your e-Ticket Itinerary Receipt and the location of your reservation number may vary depending on where the receipt was issued.
e-Ticket Itinerary Receipt

Boarding Flight

  • Please check the email about information regarding compensation requests sent to the email address registered when making your reservation.
  • If you are purchasing a codeshare flight, please use the flight number of the flight you purchased.
    Example: If you purchased flights for NH182 from Narita to Honolulu with the UA7940 flight number, please apply using UA7940.