Please check the email about information regarding compensation requests sent to the email address registered when making your reservation.
ANA Mileage Club members should check the Notifications from the top-right of the ANA App home screen.
Reservation Number
You can use the following methods to check your reservation number:
* If you purchased your ticket through a channel other than the ANA website or ANA App (e.g., a travel agent), a different number may be displayed instead of the ANA reservation number. To confirm your ANA reservation number, please contact the issuer of your ticket.
Email
The ANA Reservation number (a combination of 6 alphabet and numbers) is displayed in the email received 5 days before boarding and the online check-in notification email.
e-Ticket Itinerary Receipt
The ANA Reservation number (a combination of 6 alphabets and numbers) is displayed in the reservation number field of the e-Ticket Itinerary Receipt.
The layout of your e-Ticket Itinerary Receipt and the location of your reservation number may vary depending on where the receipt was issued.
Boarding Flight
Please check the email about information regarding compensation requests sent to the email address registered when making your reservation.
If you are purchasing a codeshare flight, please use the flight number of the flight you purchased.
Example: If you purchased flights for NH182 from Narita to Honolulu with the UA7940 flight number, please apply using UA7940.