Traveling to and from Mumbai Chhatrapati Shivaji Maharaj International Airport
On this page, you will find the information you need to easily make your way through Mumbai Chhatrapati Shivaji Maharaj International Airport to your destination.
Guide to India's Mumbai Chhatrapati Shivaji Maharaj International Airport
Arrival and departure terminal maps and other information for navigating India's Mumbai Chhatrapati Shivaji Maharaj International Airport.
Check-in counters and boarding gates are subject to change. Please confirm at the airport on the day of departure.
Arrival Terminal
Airport Map Information
Flights operated by ANA Group will arrive at Terminal 2 of Mumbai Airport.
Immigration
- Please present your passport and Immigration Card.
- Those who do not carry an Indian passport (including people of Japanese nationality) must present the Immigration Card.
- You might be asked to show the boarding pass.
- For information around visas, please visit the Special Guidance section on this page.
Customs
Please present your Customs declaration form.
Visas on Arrival and e-Tourist Visa
Please be informed that Visa on arrival and e-Tourist Visa application have different counters and change periodically without notice. Please contact our airport staff upon arrival.
Departure Terminal
Airport Map Information
Flights operated by ANA Group will depart from Terminal 2 of Mumbai airport. Learn more about the Airport Lounge.
Security Screening Priority Lanes
Business class passengers are able to use priority lanes for security check and Immigration by presenting their boarding pass.
Terminal Access
- Only the passengers boarding flights can enter the international terminal.
- * If your child/children are travelling alone and/or you are sending off/picking up a customer using ANA airport support, please be aware that you cannot enter the terminal.
- Please confirm with us in advance the point where you will send off/pick up. Please contact us for further details.
- Passengers cannot enter the terminal earlier than four hours before flight departure time.
- At the entrance of the terminal, all passengers are asked to present the boarding pass with flight number of the day printed, Electronic Ticket Itinerary/Receipt and the passport. Any relevant reservation changes (such as rebooking) are required beforehand.
- In the case of an e-ticket, please print and bring the Electronic Ticket Itinerary/Receipt with the updated departing date.
Check-In
- Please present your passport and boarding pass.
- Boarding gate check-in counters are subject to change; please check at the airport.
- See ANA International Airport Check-In Counter Opening Times.
Note: The MacBook Pro15 is not allowed on any flights traveling from India, as per the Director General of Civil Aviation (DGCA/INDIA). The MacBook Pro15 contains a battery that may overheat and was recalled due to the potential fire hazard. The laptop was primarily sold between September 2015 and February 2017. Any passengers who own this laptop are kindly requested to make alternative arrangements. For more details, please visit the Directorate General of Civil Aviation website.
Immigration
- Please present your passport and boarding pass.
- Foreign passengers (including Japanese nationality) are not required to submit Immigration Cards.
Transit
Note: Per Mumbai Airport Regulation, Immigration for Transit Passengers shall be available 4 hours before the scheduled time of departure. This rule also applies to all passengers holding a boarding pass. Please check the flight schedule at the time of reservation.
Connecting from ANA to other airlines (India Domestic Flights)
- Drop your check-in baggage at Domestic Transit Counter (AI only).
- Passengers who transfer to AI/UK flight, please proceed to the domestic departure counter on the 4th floor in the same terminal.
- Passengers who transfer to SG/6E/G8 flight, please proceed to the domestic terminal by taxi (paid service).
Connecting from ANA to other airlines (International Flights)
- If you have a boarding pass for a connecting flight, go through the connecting security check and proceed to the boarding gate of the connecting flight.
- If you don't have a boarding pass for a connecting flight, please complete check-in at the international connecting counter then proceed to the boarding gate.
- Note: Check-in service may not be provided at connecting counter of some airline companies. In this case, the airline staff will temporarily carry your passport and boarding pass and check-in on your behalf.
- The airline company may keep your passport and boarding pass for a long time until check-in for the connecting flight.
Connecting from other airlines to ANA (India Domestic Flights)
- Passengers who are traveling on AI/UK flight, please proceed to the international departure counter on the 4th floor
- Passengers who are traveling on SG/6E/G8 flight and arrive in Terminal 1, please take the taxi (paid service) to come to the International Terminal (Terminal 2).
Connecting from other airlines to ANA (International Flights)
- If you have an ANA flight boarding pass, go through the connecting security check and proceed to the boarding gate of ANA flight.
- If you don't have an ANA flight boarding pass, please complete check-in at the international connecting counter and then proceed to the boarding gate.
- Note: After checking in at the international connecting counter, the airline staff may keep your passport and boarding pass temporarily to complete the check-in on your behalf.
- With no boarding pass, a simplified boarding pass with no seat number may be issued. If you're given a simplified boarding pass, please notify an ANA staff member at the boarding gate. The ANA staff will be at the boarding gate one hour before the departure time.
Chhatrapati Shivaji Maharaj International Airport (BOM) to Downtown Mumbai (Colaba District)
Taxi
Prepaid or metered. Also ride-sharing (OLA, Uber)
Prepaid (paid in advance) or by taximeter
- Platform: International Terminal (T2) Level 1
- Time required: Approx. 60 to 120 minutes (will take considerably longer during morning and evening rush hours)
- Fare: Rs680 to 830 to the Colaba area (including parking fees, +25% from 0:00 am to 5:00 am)
- Operating hours: 24 hours
- * In general, taxis with meters are 10 to 20% cheaper than prepaid taxis
Train
The nearest station, Andheri, is accessible by bus and taxi from the airport for train services to Churchgate Station in downtown Mumbai. Although this is an option during off-peak times, it would not be practical to travel on this train service with luggage during morning and evening rush hours.
The Metro Line 1 that opened in 2014 is a line that runs only past the north side of the airport. Airport Road Metro Station that is the closest station is about 2 km north of the terminal and connects to the above Andheri Station. Line 3 from the airport to the city is under construction and is scheduled to open in 2021.
Airport Bus
There are no city buses which go directly from the airport to the Mumbai city center without transfer, nor are there any shuttle buses or coaches which call at city hotels. There are multiple city buses from the airport terminal to the nearest train station (Andheri Station), but all of them require transfers or walking connections, so there is no direct route between the airport terminal and the station.
Instructions for Mumbai Chhatrapati Shivaji Maharaj International Airport
Visa information for India
Transit Visa
Passengers who would like to travel to a third country via India will require a transit visa. Up to 2 transfers are permitted within the 3-month validity period, with a maximum stay of 3 days in each Indian city.
Tourist Visa
If a passenger holding a tourist visa departs India within the 6-month validity period, re-entry into India shall not be permitted for 2 months. If a passenger want to re-enter within 2 months he must make a special application. A variety of visas are provided for India, depending on the frequency, duration and purpose of visits. Please confirm the type of visa that corresponds with your itinerary and purpose of visit. Note: Visa information is continually being updated. For the latest information, please visit the India Visa Application Center.
Applications for ETA
The Indian government has introduced an electronic tourist visa issuing system—Tourist Visa on Arrival (TVoA) enabled with Electronic Travel Authorization (ETA).
Passengers wishing to use the electronic tourist visa issuing system must apply via the Indian Ministry of Home Affairs at least 4 days prior to entering in India.
Visa on arrival
Japanese passport holders may obtain a visa on arrival in India even if they do not hold an ETA.
Please check the website of Bureau of Immigration in India for more information.
- * Visa on arrival application process for Japanese would take more than one or two hours. We strongly recommend to have enough time to outbound connection flight.