Traveling to and from Vienna International Airport
On this page, you will find the information you need to easily make your way through Vienna International Airport to your destination.
Guide to Austria’s Vienna International Airport
Arrival and departure terminal maps and other information for navigating Vienna International Airport.
Arrival Terminal
Airport Map Information
Flights operated by ANA Group will arrive at Terminal 3 in the Vienna Airport.
Passport Control and Inspection
Please present your passport. Note: a Disembarkation Card is not necessary when entering Austria. See Special Guidance info on this page for details if traveling to and/or between Schengen countries.
Customs
- If you need to submit a tax application at Customs, please follow the red line.
- If you don’t need to make a declaration, follow the green line.
Departure Terminal
Airport Map Information
Flights operated by ANA Group will depart from Terminal 3 in the Vienna Airport. Get more details on the Lounges.
See ANA International Airport Check-In Counter Opening Times.
Fast Track Security Screening
Some travelers for eligible for Fast Track Security Screening. Travelers should look for the Gold Track signs.
Eligible Travelers
- Business Class
- Diamond Service Members
- Platinum Service Members
- Super Flyers Members
- Star Alliance Gold Members
Each traveler can bring one accompanying guest.
VAT refunds
A value-added tax (VAT) is applied to items purchased in Austria or other EU countries, but visitors may apply for the refund of the tax. VAT refunds may not be provided by some shops, please check the shop for tax free handling. When purchasing items, have the shop process a Tax Refund Check. At the time of departure, show your purchase, your passport, boarding pass and Tax Refund Check to the Customs official at departure and have the check stamped. Note: Please see Customs information of each country for the latest information.
Airport Map Information
Flights operated by ANA Group will depart from Terminal 3 in the Vienna Airport. Get more details on the Lounges.
See ANA International Airport Check-In Counter Opening Times.
Fast Track Security Screening
Some travelers for eligible for Fast Track Security Screening. Travelers should look for the Gold Track signs.
Eligible Travelers
- Business Class
- Diamond Service Members
- Platinum Service Members
- Super Flyers Members
- Star Alliance Gold Members
Each traveler can bring one accompanying guest.
VAT refunds
A value-added tax (VAT) is applied to items purchased in Austria or other EU countries, but visitors may apply for the refund of the tax. VAT refunds may not be provided by some shops, please check the shop for tax free handling. When purchasing items, have the shop process a Tax Refund Check. At the time of departure, show your purchase, your passport, boarding pass and Tax Refund Check to the Customs official at departure and have the check stamped. Note: Please see Customs information of each country for the latest information.
Transit
Transiting from ANA to Other Airlines
Passengers connecting from ANA to Austria domestic flights or Schengen Agreement countries:
Passengers connecting to flights that depart from "Gates F" After immigration, please go down by the escalator located at the left side and pass through Security Check. Then proceed to "Gates F".
Passengers connecting to flights that depart from "Gates B,C and D" in terminal 1, please go down by the escalator right in front after immigration. Pass through Baggage Claim area and Security Check, then proceed to the gates.
Passengers connecting from Austria domestic flights or Schengen Agreement countries to ANA:
Please proceed to "Gates G" as shown by the display from the arrival floor. Go through Immigration, and proceed to the boarding gate for your ANA flight.
Transiting From Other Airlines to ANA
Passengers connecting from Austria domestic flights or Schengen Agreement countries to ANA:
Please proceed to "Gates G" as shown by the display from the arrival floor. Go through Immigration, and proceed to the boarding gate for your ANA flight.
Passengers connecting from non-Schengen Agreement countries to ANA flights:
Please proceed to "Gates G" as shown by the display from the arrival floor. Go through Security Check and proceed to the boarding gate for your ANA flight.
Vienna International Airport (VIE) to Vienna city
- * "→" indicates the route.
Bus (As of November 4, 2020, only VAL1 is running. VAL2 has suspended service.)
Vienna Airport Lines
There are 3 bus routes. To the city center,VAL 1 and VAL 2 are convenient for going to the city center.
VAL 1
VIE → Vienna Central Railway Station (Wien Hauptbahnhof Ausgang Sonnwendgasse) to Vienna West Railway Station (Wien Westbahnhof)
- Pickup location: Bus stop in front of the airport terminal arrivals hall
- Time required: About 25 min. to Vienna Central Railway Station, about an extra 15 min. to Vienna West Railway Station
- Fare: EUR 8
- Operating hours: 6:15 AM to 12:15 AM from the airport terminal (every 60 min.)
VAL 2
VIE → To Morzinplatz / Schwedenplatz
- Pickup location: Bus stop in front of the airport terminal arrivals hall
- Time required: About 22 min. to Morzinplatz / Schwedenplatz
- Fare: EUR 8
- Operating hours: 4:45 AM to 2:45 AM the next day from the airport terminal (every 30 min. / every 1 to 2 hours late at night)
Train
Vienna Airport Railway Station (Flughafen Wien Bahnhof) is connected to the underground passageways from the arrivals hall and there are platforms for the private City Airport Train and Austrian Federal Railways (called OBB). From the OBB platform, the S-Bahn suburban railway (S7) and Railjet high speed train go in to Vienna.
City Airport Train (As of November 4, 2020, all service is suspended)
VIE → Wien Mitte Station
- Pickup location: Vienna Airport Railway Station, green no. 3 underground platform
- Time required: About 16 min. to Wien Mitte Station (non-stop)
- Fare: (Ticket Machine) €12 EUR 12, EUR 11 from the website. You can also purchase tickets for EUR 14 from the crew on board the train
- Hours of operation: 6:08 AM to 23:38 PM (every half hour)
S-Bahn (S7)
VIE → Wien Mitte Station
- Pickup location: Vienna Airport Railway Station underground platform
- Time required: About 25 min. to Wien Mitte Station
- Fare: EUR 4.20
- Hours of operation: 4:48 AM to 0:19 AM the next day (every half hour)
Railjet High Speed Train
VIE → Vienna Central Railway Station (Wien Hauptbahnhof)
- Pickup location: Vienna Airport Railway Station underground platform
- Time required: About 15 min. to Vienna Central Railway Station
- Fare: EUR 4.20 (second class cars)
- Hours of operation: 6:33 AM to 23:03 PM (every half hour)
Taxi
- Platform: Near the arrivals lobby exit
- Time required: About 30 min.
- Fare: The fare to Vienna's city center is €40 to €45. There is also an Airport Taxi that charges a prepaid flat rate. The Airport Taxi can be ordered at the counter on the arrival floor displaying the sign, "CITY TRANSFER / FIXED RATE." The fare to a hotel in the city center is around €36 and may change due to type of vehicle, number of passengers, and amount of luggage.
- Hours of operation: 24 hours
Instructions for Vienna International Airport
Traveling Between Schengen Countries
The establishment of the EU and the Schengen Agreement has simplified entry and departure procedures within Europe. Once a Japanese national has arrived at one of the Schengen countries, travel within that country is treated as “internal domestic” travel. The following entry and departure procedures apply to passengers traveling from one Schengen country to another Schengen country.
- Entry:
- Taken only in the first country of arrival.
- Customs inspection for carry-on baggage is made at the first country of arrival and at the final destination for checked-in baggage.
- Departure:
- Taken only in the last Schengen country to be departed from.
- The Customs inspection is made at the destination country.