In-flight Duty-Free Shopping at ANA SKY SHOP
Our excellent, wide-ranging product lineup includes many other items in addition to those shown above.
Please see the ANA SKY SHOP Digital Catalog for further details.
ANA SKY SHOP Digital Catalog
- Regarding temporary suspension of sales of sweet potato shochu "MURAO":
The sale of the sweet potato shochu "Murao," which was previously only available through the Pre-Order Service, will be temporarily unavailable for flights boarding from December 31, 2024, as the planned sales volume has been reached.
We will notify you as soon as we know when this product will be available again. - For passengers on flights to/ from Kansai: Some products cannot be ordered in-flight. Please check P. 8-11 of the ANA SKY SHOP Digital Catalog
for further details. - Beginning May 1, all tobacco products are being sold only through the Pre-Order Service. For details, please see the Pre-Order Service website.
- Due to the revision of the Canadian Single-use Plastics Prohibition Regulations, the items provided will be changed as follows as of December 1, 2023.
- Duty-free shopping bag: Changed from "biomass plastic bag" to "paper bag"
- Applicable flights: Haneda-Vancouver Route (Flight NH116/115)
- The sales details can be confirmed on the pre-order service page below.
Advantages of Duty Free Shopping at ANA SKY SHOP
Great Selection and Savings
about 80 different items are available,* and the product lineup is updated every two months.
- *The number of products available for sale varies by route.
Items Only Available In-Flight
We offer limited edition items only available on In-Flight Duty-Free Shopping. That includes ANA Original products jointly developed with top brands, as well as many products that are not sold in Japan. Products made available ahead of releases in Japan, products sold in limited quantities and other rare items are also available.
Preorder Products for In-Flight Pickup
Our Pre-Order Service allows passengers who have reserved and purchased a flight ticket to order products on our website and pay for them on board their flight.
- All products are available for sale even to passengers flying short-distance routes.
- For the routes for which the service is not available, the applicable order period, and other details, please see Information Regarding the In-Flight Duty Free Pre-Order Service.
Earn Miles While Shopping
Use your ANA card to pay and receive 1 mile for every 100 yen you spend on purchases.
- Note: Miles on these purchases cannot be registered retroactively.
Contact Information for Inquiries about Products
ANA International In-flight Sales
0120-283-757 (toll-free)
03-6253-7282 (charged)
Operator hours: Monday-Friday 09:00-17:00 (not available on Saturday, Sunday, national holidays, on the year end/New Year holiday period)
- * Depending on circumstances, reception hours might be changed.
