Smooth Flying

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Smooth Flying for a Pleasant Flight

We are committed to making our travelers as comfortable as possible, and even more for our Premium Members. We hope you enjoy these special services to support you throughout your travel.

Services Offered on ANA-Operated Flights

Enjoy these special services that will take you smoothly from check-in to baggage claim.

Priority Check-in Counters

Priority check-in counters are available for Premium Members all over the world. Services may vary based on the route and airport. Please present your ANA Mileage Club app digital card or Premium Status card to the check-in counter agent upon check-in.

* Services may vary on the route and airport.

Eligible Members

Diamond Service Members

  • Primary Member
  • Traveling Guests

Platinum Service Members

  • Primary Member Only

Super Flyers Members

  • Primary Member
  • Registered Family Members
Counter Locations: ANA International Flights

Diamond Service Members and one traveling companion can use the First Class check-in counter and ANA SUITE check-in counter to check in.

Business Class check-in counters are available to:

  • Diamond Service Members
    • Primary Member
    • One Traveling Companion
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members

Note: First Class and Business Class check-in counters are available when the applicable class is present on the ANA Group international flight you are boarding.

Priority check-in counters specified as Star Alliance Gold also are available for:

  • Diamond Service Members
    • Primary Member Only
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members
Notes:
  • Regardless of your boarding class, Bronze Service Members can use Premium Economy check-in counters for check-in at Narita Int'l Airport (Terminal 1) and Haneda Int'l Airport (International Terminal).
Counter Locations: Japan Domestic Flights

Priority check-in is available when boarding Japan domestic flights operated by ANA Group, ANA codeshare flights with an ANA flight number, and flights on these airlines: AIRDO, IBEX Airlines, Oriental Air Bridge, Solaseed Air and STARFLYER.

* Not available when using Amakusa Airlines.

* When using Japan Air Commuter, Japan Airlines' Priority Check-In Counters are available.

JAL First Class Counters

Eligible customers: Diamond Service members + One accompanying guest

JAL Global Club (JGC) Counters

Eligible customers: Diamond Service members + One accompanying guest, Platinum Service Members, Super Flyers Card Members, and Star Alliance Gold Members

The ANA SUITE check-in counter is available at Haneda Airport for Diamond Service Members and one traveling companion.

The ANA PREMIUM check-in counter is available at these airports: Haneda Airport, Narita Airport, New Chitose Airport, Itami Airport, Kansai Airport, Kobe Airport, Nagoya (Chubu) Airport, Fukuoka Airport, Naha Airport, Sendai Airport, Komatsu Airport, Okayama Airport, Hiroshima Airport, Matsuyama Airport, Kumamoto Airport, Miyazaki Airport and Kagoshima Airport.

ELIGIBLE MEMBERS

Diamond Service Members

  • Primary Member
  • One Traveling Companion

Platinum Service Members

  • Primary Member Only

Super Flyers Members

  • Primary Member
  • Registered Family Members

Priority Baggage Claim

On ANA Group-operated flights, priority tags will be attached to all checked baggage. Your checked baggage will be given priority in handling and will be delivered first at baggage.

Please present your ANA Mileage Club app digital card or Premium Status card when checking in your bags.

Eligible Members

Diamond Service Members

  • Primary Member Only

Platinum Service Members

  • Primary Member Only

Super Flyers Members

  • Primary Member
  • Registered Family Members

Important Notices

  • If your baggage has been checked in with a partner airline that is not part of Star Alliance, some services may not be available even when transferring to an ANA Group or Star Alliance member airline flights.
  • Services may vary based on the route and airport.
On International Flights

Bags checked in on international flights operated by ANA Group will be labeled with a "FIRST CLASS" priority tag regardless of boarding class for Diamond Service Members.

  • Only available when check-in your baggage at an ANA counter.

For the following members, a "Star Alliance" priority tag will be attached to baggage, except when flying in First Class:

  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members
On Japan Domestic Flights

Priority Baggage Claim is available on domestic flights operated by ANA Group, ANA codeshare flights with an ANA flight number, and flights on these airlines: AIRDO, IBEX Airlines, Oriental Air Bridge, Solaseed Air, STARFLYER and Japan Air Commuter.

  • * Not available when using Amakusa Airlines.

For Diamond Service Members, priority bags will be marked "FIRST" on your baggage tag regardless of your boarding class.

  • * When using Japan Air Commuter, a priority tag printed with the words "FIRST CLASS" will be attached to your baggage.

Regardless of your boarding class, priority bags will be marked "PRIORITY" for these members:

  • * When using Japan Air Commuter, a priority tag printed with the words "PRIORITY" will be attached to your baggage.
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members

Additional Free Baggage Allowances

When boarding ANA Group-operated flights *

The free baggage allowance is based on your boarding class and entitles you to one extra piece of baggage.

  1. * This service may not be available on codeshare flights or itineraries that include flights operated by other airlines.

FIRST CLASS

Free Baggage Allowance is up to 4 pieces and maximum of 32 kg (70 lbs) per piece.

BUSINESS CLASS

Free Baggage Allowance is up to 3 pieces and maximum of 32 kg (70 lbs) per piece.

PREMIUM ECONOMY

Free baggage allowance increased up to 3 pieces and maximum of 23 kg (50 lbs) per piece.

ECONOMY CLASS

Free baggage allowance increased up to 1-3 pieces and maximum of 23kg (50 lbs) per piece.

  • * The free baggage allowance is in accordance with the respective fare rules.
Regarding checked baggage size

Total length, width and height is 158 cm or less (Including wheels and handle)

BRONZE PLATINUM DIAMOND SUPER FLYERS CARD
Primary member Primary member Primary member Primary member/Registered family members

Exclusive Security Checkpoint

When boarding ANA Group operated flights, exclusive security check points are available at the following airports. Will be able to clear smoothly without waiting in long line even during crowded peak season.

  • * This service may not be available at some airports.
Eligible Members

Diamond Service Members

  • Primary Member
  • Traveling Guests

Platinum Service Members

  • Primary Member

Super Flyers Members

  • Primary Member
  • Registered Family Members
On International Flights

Exclusive security checkpoints are available for some ANA Mileage Club Premium Members at these airports:

Currently, due to operational restrictions imposed by the Airport Authority, exclusive security checkpoints (priority lanes) for premium members are not available for use at Haneda airport.

  • * Only passengers in boarding Business Class and First Class may use the (central) exclusive security checkpoints on the day of departure.
NARITA INTERNATIONAL AIRPORT

Diamond Service Members and one traveling companion can use the exclusive security checkpoint at the ANA SUITE check-in counter.

Other exclusive security checkpoints (priority lanes) are available at Narita for:

  • Diamond Service Members
    • Primary Member
    • One Traveling Companion
  • Platinum Service Members
    • Primary Member
    • One Traveling Companion
  • Super Flyers Members
    • Primary Member
    • Registered Family Members
    • One Additional Traveling Companion

A STAR ALLIANCE GOLD TRACK exclusive security checkpoint is also available at Narita for these members.Please show your boarding pass to use this service:

  • Diamond Service Members
    • Primary Member Only
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members

Note: STAR ALLIANCE GOLD TRACK is available at airports around the world when boarding Star Alliance member airline operated flights or connecting to/from a Star Alliance Connecting Partner flight. Please check the Star Alliance Website for applicable airports.

KANSAI INT'L AIRPORT

An exclusive security Fast Lane is available at Kansai for Diamond Service Members (primary member and one traveling guest).

On Japan Domestic Flights

Exclusive security checkpoints are available on domestic flights operated by ANA Group, ANA codeshare flights with an ANA flight number, and flights on these airlines: AIRDO, IBEX Airlines, Oriental Air Bridge, Solaseed Air and STARFLYER.

* Not available when using Amakusa Airlines.

* When using Japan Air Commuter, Japan Airlines' Dedicated Security Checkpoints are available.

Dedicated Security Checkpoints for Diamond/JGC Premier Members

Eligible customers: Diamond Service members + One accompanying guest.

JAL Global Club (JGC) Entrance

Eligible customers: Diamond Service members + One accompanying guest, Platinum Service Members, Super Flyers Card Members, and Star Alliance Gold Members.

This service is available to Diamond Service Members and one traveling guest at the ANA SUITE check-in counter at Haneda Int'l Airport. Please visit the counter in advance with your traveling guests, and complete the registration process.

This service is available at the ANA PREMIUM CHECK-IN counter at

Haneda Airport, New Chitose Airport, Fukuoka Airport and Itami Airport for these members:

  • Diamond Service Members
    • Primary Member
    • One Traveling Companion
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members
NAHA AIRPORT

An exclusive security checkpoint is available. If you have any baggage to check in, please do so at the ANA PREMIUM CHECK-IN counter (priority check-in counter) before passing through the security checkpoint.

  • Diamond Service Members
    • Primary Member
    • One Traveling Companion
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members

Note: Detailed information on each Japan domestic airport is available on the ANA Japan Website.

Priority Boarding

We offer priority boarding to Premium Members boarding ANA Group-operated flights or Star Alliance member flights on all domestic and international routes, regardless of boarding class. Please present your ANA Mileage Club app digital card or Premium status card when boarding.

Eligible Members

Diamond Service Members

  • Primary Member Only

Platinum Service Members

  • Primary Member Only

Super Flyers Members

  • Primary Member
  • Registered Family Members

Notes:

  • This service may not be available at some airports and flights.
  • When a bus is used to transfer from boarding gate to aircraft, priority boarding is available when boarding the bus.

Boarding Order

Passengers will be asked to board in accordance with the boarding group (1-5) indicated on their airport-issued boarding passes and security certificates.

On ANA Group-Operated International Flights

Groups 1 to 5 are the boarding groups indicated on airport-issued boarding passes and security certificates.

After pre-boarding,* the following groupings apply:

  • Group 1: Diamond Service Members and First Class Passengers
  • Group 2: Platinum Service Members, Super Flyers Members, and Star Alliance Gold Members, and Business Class Passengers
  • Group 3: Window seat passengers
  • Group 4: Middle seat passengers
  • Group 5: Aisle seat passengers
On Japan Domestic Flights

Groups 1 to 5 are the boarding groups indicated on airport-issued boarding passes and security certificates.

After pre-boarding,* the following groupings apply:

  • Group 1: Diamond Service Members
  • Group 2: Platinum Service Members, Super Flyers Members, and Star Alliance Gold Members, and Premium Class Passengers
  • Group 3: Window seat passengers
  • Group 4: Middle seat passengers
  • Group 5: Aisle seat passengers
  • * Passengers who require airport staff assistance are eligible for the pre-boarding service, and therefore receive priority above all other passengers when boarding.
When boarding ANA code-share flight with an ANA Flight Number

Priority boarding is available when using the flights operated by following partner airlines with an ANA Flight Number.

  • IBEX Airlines
  • Oriental Air Bridge
  • STARFLYER
  • Japan Air Commuter
    • Priority boarding is not available for AIRDO, Amakusa Airlines or Solaseed (Updated October 25,2024)

Priority Airport Standby

On the date of your departure, if the requested flight or class of service is fully booked, you will be given priority on the waiting list for the next available seat.

  • Please present your ANA Mileage Club app digital card or Premium status card and inquire at the check-in counter agent.
  • For Japan domestic flights, if you have an Open Ticket purchased by specifying the flight route without reserving the actual flights, you can complete the procedures via the self-service check-in kiosk.
  • This service may not be available for all airports and flights.
Eligible Members

Diamond Service Members

  • Primary Member Only

Platinum Service Members

  • Primary Member Only

Super Flyers Members

  • Primary Member
  • Registered Family Members

Valet Parking (Narita International Airport)

For Premium Members who arrive to Narita International Airport by car, we provide a discount when parked at our partner company parking garage. Careful service is provided from the point you depart for your trip until you pick up your car after your return. Earn miles when using this service, too.

Eligible Members

Passengers who have purchased ANA Group-operated roundtrip international flights from Narita Airport with an ANA flight number.

Notes:

  • Please leave your car at the parking garage.
  • Your car will be safety kept in a garage with a roof until your return. Upon your return, we will bring your car to the designated parking area adjacent to the ANA ARRIVAL LOUNGE.
  • Use of the parking garage and drop off and pick up services of your vehicle will be provided on the basis of a contract between the customer and Central Parking Narita.
How to Use This Service

To reserve this service, press the "Apply" button under Optional Services on the Reservation Details screen of the ANA website after ticket purchase.

image of ANA website reservation details page
DEPARTURE (Car Kept in Garage)
  • Please go directly to Central Parking Narita (our partner company) on the day of departure and park your vehicle.
  • You will be escorted to the South Wing Departure lobby of Terminal 1 of Narita International Airport by our complimentary shuttle service.
  • * Airport Meet and Assist service will end on December 18, 2022.
ARRIVAL (Car Brought to Airport)
  • Upon returning to Narita Airport, please contact Central Parking Narita on 0476-32-0655 *toll number.
    • Available hours: 6:30 a.m. (Japan time) until the arrival of the last ANA Group-operated flight of the day (7 days a week all year round).
  • Your vehicle will arrive approximately 20 minutes after we receive your phone call.
    We will bring your car to the pick-up area located next to the ANA ARRIVAL LOUNGE (International Arrivals Lounge) in the South Wing of Narita Airport Terminal 1.
  • After you have passed through immigration and customs, please go to the entrance of ANA ARRIVAL LOUNGE (International arrival Lounge)* located in the arrival lobby. Dedicated staff will meet you and then escort you to your car.
    • * ANA ARRIVAL LOUNGE is available during lounge opening hours (2:00pm - 5:30pm).
    • * During outside of ANA ARRIVAL LOUNGE closed hour ( 6:30am - 2:00pm / 5:30pm - arrival of the final ANA Group-operated flight of the day), dedicated staff will meet you at the entrance of the lounge and then escort you to the parking.
  • If you change your return flight schedule, please contact your nearest ANA overseas agent.
Service Fees
For flights from December 19, 2022 onward
Member Status Up to 3 days 4 days 5 days 6 days 7 days 8 days 9 days 10 days
Diamond Members 7,000 8,100 9,200 10,300 11,070 11,840 12,610 13,270
Platinum Members and Super Flyers Members 7,500 8,600 9,700 10,800 11,570 12,340 13,110 13,770
Others 10,500 11,600 12,700 13,800 14,570 15,340 16,110 16,770

(in Japanese yen, tax included)

  • Please pay any service fees on the day you park your vehicle at Central Parking Narita.
  • When parked 11 days or more, an additional parking service fee of 660 Japanese yen per extra day will apply.
  • You will earn miles when you use this service. Please see Central Parking Narita for details. (The site is only available in Japanese.

Notes:

  • If there are any schedule changes or cancellations prior to departure, please contact the Premium Member Service Desk.
  • If you wish to cancel on your departure date, please contact Central Parking Narita on 0476-32-0655*toll number.
  • There may be cases when, due to the vehicle model (size), your car will not fit under the roof, or when we are unable to accept your vehicle for other reasons. The size of the roofed garage is as follows: Total width: approx. 8 ft. 7 in. (2.63m), total length: 16 ft. 3 in. (4.95m) and total height: under 7 ft. 7 in. (2.33m). For details please confirm with our service desk when making your reservation.
  • If the parking period is extended due to a change in your itinerary, we may be obliged to move your vehicle to a different space (without a roof) for the extended period.
  • Please do not leave any items that may be considered dangerous or any valuable items in your vehicle.
  • Please ensure that your vehicle contains sufficient gas before parking your vehicle with us.
  • Any damage or theft, to your vehicle during the period you park is subject to compensation according to the liability insurance policy of our partner car parking company.
  • Upon using our partner car park (Central Parking Narita), please carefully read the following Disclaimer on Using Our Partner Car Park (Central Parking Narita).
Disclaimer Regarding Use of Central Parking Narita
  • We do not accept responsibility for any damage to a vehicle which has not been subject to a joint check at the time of handing over/ leaving the vehicle with us.
  • Regardless of the age of the vehicle, we do not accept any responsibility for trouble related to the internal combustion engine or auxiliary components (transmission and gas pedal) during the period of leaving the vehicle with us.
  • If a tire is punctured during the period of leaving the car with us, we will carry out repairs to replace the tire without the Passenger's permission in order to restore the vehicle's mobility, but all expenses relating to this repair/replacement will be borne by the Customer.
  • We do not accept any responsibility for valuable or gold (precious metal) items left in a Passenger's vehicle which may be subject to theft.
  • Please note that passenger vehicles will be brought from our partner car park to the dedicated pick-up area on the Arrivals floor of Narita Airport Terminal 1, and your mileage counter will therefore have gained a few kilometers since being dropped off.
  • When being driven en route for Passenger collection, on rare occasions, a loose stone, etc., may cause damage to the front windscreen or side windows of a Passenger's vehicle, but we accept no responsibility for any such occurrence of an event of Force Majeure.
  • Should a Passenger's vehicle be subject to a theft, the Passenger will be compensated within the range specified in the liability insurance policy of our partner car park, but in the unlikely event that this amount is not sufficient, the Passenger shall be responsible for the deficit amount.
  • We accept no responsibility for any damage caused to passenger vehicles due to riots or other acts of insurgency for which the car park company is not responsible, or for any acts of Providence (such as typhoons, floods, snowfall, hail, or lightning strikes).
  • We do not accept any responsibility for Passenger vehicles after they have been returned to the Customer.

Priority Parking Reservations at Haneda International Airport

Premium Members can receive prioritized reservations (paid) for Parking Lot No. 3 (P3) at Haneda International Airport.

Reservations are accepted beginning 30 days before the parking day. If you wish to reserve parking on the day of your departure, please arrive two hours prior to the time you wish to park.

Information
  • Reservations may not be accepted for a limited period of time, and the number of reservations may be limited.
    For more information, Please see Parking Reservation Service Website. (Information will be available only in Japanese.)
Eligible Members

Diamond Service Members

  • Primary Member Only

Platinum Service Members

  • Primary Member Only

Super Flyers Members

  • Primary Member
  • Registered Family Members
How to Reserve
  • Reservations can be made at the Parking Reservation Service Website.
    • Please use this site if you need to change or cancel reservations.
  • The priority reservation service is available only for Parking Lot 3, which is located near to Terminal 2 (Japan domestic flights). Please note that priority reservations are not available for Parking Lot 2.
  • It is necessary to login to the ANA Website Member Registration page.
  • Priority reservations will only be applied if a reservation is made using the above link.
  • Beyond this point, you will be redirected to a third party website. The privacy policy of this website will be applied.
  • Please be aware of Important Notices
  • Reservations cannot be accepted by phone.
  • This service is a partner service with the Airport Environment Improvement Foundation. You will need to register as a member with the Haneda Airport Domestic Route Parking Garage Nos. 2 and 3 Service in order to reserve parking.
  • Parking reservations using this service are direct contracts between the customer and the Airport Environment Improvement Foundation.
Reservation Fee

The reservation fee is 1,000 yen. Please pay with a credit card upon making your reservation.

Reservations cannot be accepted by phone.

Parking Garage No. 3 (P3) 03-6428-9503

8:00AM-5:00PM (Year-round)

Frequent Visitor E-Channels at Hong Kong International Airport

Premium Members can use the Frequent Visitor (e-channel) facilities for immigration procedures at Hong Kong Int'l Airport. This is a very convenient service for people who travel frequently to Hong Kong for business or leisure.

Eligible Members

Diamond Service Members

  • Primary Member Only

Platinum Service Members

  • Primary Member Only

Super Flyers Members

  • Primary Member
  • Registered Family Members
Terms of Use
  • Must be 18 or older
  • Must have a valid passport and visa
    • Japanese nationals who are staying in Hong Kong for tourism or commercial travel for under 90 days do not require visas)
How to Use This Service

When using for the first time, it is necessary to apply for registration during arrival in Hong Kong. Please complete registration procedures at the Enrollment Office in the Arrival Hall in Hong Kong Int'l Airport.

Special application office hours

First-time applications are accepted only during business hours.

  • North arrival hall (after passport control in restricted area): 7:30 a.m. -11:00 p.m.
  • South arrival hall (after passport control in restricted area): 10:00 a.m. -6:00 p.m.

Important Notices:

Frequent visitor e-channels are on the north and south sides of both 5F and 7F inside Terminal 1.

  • Please show a valid passport and your ANA Mileage Club app digital card or Premium member status card.
  • After your fingerprints have been taken and biometric procedures are complete, a barcode is attached to your passport. Once the registration application is accepted, you will be able to use the e-channel facilities. You can continue to use e-channel while your passport is valid.

Need More Assistance?

Airport Services When Flying With Star Alliance Partners

Star Alliance is the world's largest airline network, and offers you convenience, comfort and efficiency when traveling the globe. These Star Alliance services are offered to ANA Mileage Club Premium Members.

Find Out More About the Star Alliance Network

Priority Check-In

When Connecting To/From Star Alliance Connecting Partner-Operated Flights

Priority check-in counters specified as Star Alliance Gold are available.

ELIGIBLE MEMBERS
  • Diamond Service Members
    • Primary Member Only
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members

Priority Baggage Claim

On Star Alliance Member Airline Operated Flights

Star Alliance priority tags will be attached to all checked baggage (except when flying in First Class). Your checked baggage will be given priority in handling and will be delivered first at baggage claim.

Please present your ANA Mileage Club app digital card or Premium Status card when checking in your bags.

ELIGIBLE MEMBERS
  • Diamond Service Members
    • Primary Member Only
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members
Connecting To/From a Star Alliance Connecting Partner Flight

A Connecting Partner priority bag tag is applicable to all connecting journeys starting with the first connecting partner for:

  • Diamond Service Members
    • Primary Member Only
  • Platinum Service Members
    • Primary Member Only
  • Super Flyers Members
    • Primary Member
    • Registered Family Members

Important Notices:

  • Priority baggage is only available if connecting to/from a Star Alliance member airline operated flight.
  • If your baggage has been checked in with a partner airline that is not part of Star Alliance, some services may not be available even when transferring to an ANA Group or Star Alliance member airline flights.
  • Services may vary based on the route and airport.

Additional Free Baggage Allowances

When boarding flights operated by Star Alliance member airlines *
By piece

Free Baggage Allowance based on boarded class of service + 1 additional piece for free.

By weight

Free Baggage Allowance based on boarded class of service +20 kg (44 lb).

PLATINUM DIAMOND SUPER FLYERS CARD
Primary member Primary member Primary member/Registered family members
  • * The free baggage allowances of Star Alliance member airlines are not the same as the allowances for flights operated by the ANA Group. The permitted weight and size (total linear dimensions) per piece depends on the airline and airfare you use. Please contact the operating airline for the conditions that apply for each flights.

Priority Boarding

On Star Alliance Member Airline Flights or Connecting To/From a Star Alliance Connecting Partner flight

We offer priority boarding to Premium Members boarding Star Alliance member flights, regardless of boarding class. Please present your ANA Mileage Club app digital card or Premium status card when boarding.

ELIGIBLE MEMBERS

Diamond Service Members

  • Primary Member Only

Platinum Service Members

  • Primary Member Only

Super Flyers Members

  • Primary Member
  • Registered Family Members

Notes:

  • This service may not be available at some airports and flights.
  • When a bus is used to transfer from boarding gate to aircraft, priority boarding is available when boarding the bus.
ELIGIBLE FLIGHTS
  • On Star Alliance operated flights or connecting to/from Star Alliance Connecting Partner operated flights
  • On Star Alliance Partner operated flights or connecting to/from Star Alliance Connecting Partner operated flights

Need More Assistance?

Airport Services When Flying on Other Partners (Non-Star Alliance)

Diamond Service, Platinum Service, and Super Flyers members, will be entitled to airport services when presenting your status card. You can also find more information about lounge access here.

  • * When Super Flyers member accessing airport lounge, members must present Super Flyers Lounge Card. ( Super Flyers Lounge Card is different from Super Flyers Credit Card)
    Please be aware if Super Flyers Lounge Card is not presented access may be denied.
    Depending on the operating carrier, it may be necessary to present your Super Flyers Lounge Card for other airport services.

Note: These services are available when boarding flights with ANA flight numbers and partner airline flight numbers. They are not available on non-codeshare routes.

Airline Lounge Access*1 Priority Check-in Counter Priority Baggage Claim Additional Free Baggage Allowances*3 Priority Boarding
Air Dolomiti (EN)*6 Available Available Available Weight restriction +44.09 lbs (+20kg)
Quantity restriction+1 extra piece*4		 Not available
Air Macau (NX) Available Available Available +44.09 lbs (+20kg) Available
Germanwings (4U) Available*5 Available Not available Weight restriction +44.09 lbs (+20kg)
Quantity restriction+1 extra piece*4		 Available
Garuda Indonesia (GA) Available*2 Available Available Diamond Service Members:
Weight restriction +44.09 lbs (+20kg)
Quantity restriction + 1 extra piece*4
Platinum Service Members and Super Flyers Members:
Weight restriction +22.04 lbs (+10kg)
Quantity restriction + 1 extra piece*4		 Available
Eurowings (EW) Available*5 Available Not available Weight restriction +44.09 lbs (+20kg)
Quantity restriction + 1 extra piece*4		 Available
Juneyao Airlines (HO)*7 Available Available Available Weight restriction +44.09 lbs (+20kg)
Quantity restriction + 1 extra piece*4		 Available
Olympic Air (OA)*8 Available Available Available Weight restriction +44.09 lbs (+20kg)
Quantity restriction + 1 extra piece*4		 Available
Philippine Airlines (PR) Available Available Available Weight restriction +44.09 lbs (+20kg)
Quantity restriction + 1 extra piece*4		 Available
Shandong Airlines (SC) Available Available Available Weight restriction +44.09 lbs (+20kg)
Quantity restriction + 1 extra piece*4		 Available
Vietnam Airlines (VN) Available Available Available Weight restriction +44.09 lbs (+20kg)
Quantity restriction + 1 extra piece*4		 Available
Virgin Australia (VA) Not available Available Available Weight restriction +44.09 lbs (+20kg)
Quantity restriction + 1 extra piece*4		 Not available

Notes:

  • *1.
    Members may invite one guest to join them in the lounge designated by the operating airline. (Please see following note (*2) for Garuda Indonesia (GA) operated flights) Lounges provided by ANA may differ from lounges designated by the operating airline. Please check with the operating airline for details.
  • *2.
    When boarding on Garuda Indonesia (GA) operated flights, designated lounge access is available for Diamond Service Members +1 guest. Lounge access for Platinum and Super Flyers Members will be for members only.
  • *3.
    There maybe be no limit to the number of checked bags but weight restrictions maybe applied. Please contact the operating airline for the conditions that apply for each flights.
  • *4.
    Weight limitation is a 50.71lbs(23kg) limit per piece in Economy Class, and a 70.54lbs(32kg) limit per piece in Business Class.
  • *5.
    Flights operated by Germanwings and Eurowings are eligible regardless of the flight number on your reservation. This apply only if Lufthansa Senator Lounge or Lufthansa Business Lounge is available in departure airport.
  • *6.
    Services listed with EN are applicable to all EN operated flights regardless of the flight number on your reservation.
  • *7.
    Flights operated by Star Alliance Connecting Partner are only eligible on itineraries connecting to/from Star Alliance member airlines operated flights.
  • *8.
    Services listed with OA are applicable to all OA operated flights regardless of the flight number.