Termination of Partnership with Avianca Brazil (O6)
As of September 1, 2019 ANA and Avianca Brazil has concluded its mileage partnership.
Read below for more handling information and additional details.
Mileage Accrual for Avianca Brazil
Mileage accrual will be accepted for flights boarded up to August 31, 2019.
Retroactive Registration for Mileage
Retroactive registration will be accepted within 6 months from boarding date.
Awards, Reservations and Refunds
Mileage Redemption for Avianca Brazil are currently on hold due to the suspension of Avianca Brazil operated flights as of May 16, 2019.
Date changes for travel dates on and after September 1, 2019 will not be accepted. Refunds can be applied towards the award ticket as long as refund is processed within the ticket validity.
We apologize for any inconvenience this may have caused.
Contact Us
Calls within Japan
Reservations / ANA Mileage Club Service Center
Phone: 0570-029-709
- Press (2) for International Flights inquires/ Flight Award Reservation Inquiries
Business Hours: 24 hours daily- Calls may be connected to offices outside of Japan.
- Press (3) for Mileage Inquiries
Business Hours: Monday- Friday 9:00a.m-7:00p.m Saturday 9:00a.m-5:00p.m
Closed on Sundays, National holidays and New Year holidays