Announcements

Termination of Partnership with Adria Airways (JP)

As of October 10, 2019 ANA and Adria Airways (JP) has concluded its mileage partnership.

Read below for more handling information and additional details.

Mileage Accrual for Adria Airways (JP)

Mileage accrual will be accepted for flights boarded up to October 9, 2019.

Retroactive Registration for Adria Airways (JP)

Retroactive registration will be accepted within 6 months from boarding date.

Handling Awards, Flight Reservations and Refunds for Adria Airways (JP)

Mileage Redemption for Adria Airways (JP) are currently on hold due to the suspension of Adria Airways (JP) operated flights as of September 30, 2019.
Date changes for travel dates on and after October 10, 2019 will not be accepted. Refunds can be applied towards the award ticket as long as refund is processed within the ticket validity.
We apologize for any inconvenience this may have caused.

Contact Us

Calls within Japan

Reservations / ANA Mileage Club Service Center:

Phone: 0570-029-709

  • Press (2) for International Flights inquires/ Flight Award Reservation Inquires
    Business Hours: 24 hours daily
    Calls may be connected to offices outside of Japan.
  • Press (3) for Mileage Inquiries
    Business Hours: Monday- Friday 9:00a.m-7:00p.m, Saturday 9:00a.m-5:00p.m
    Closed on Sundays, National holidays and New Year holidays

Calls from Outside of Japan

October 10, 2019

All Nippon Airways Co., Ltd

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