Various Conditions of ANA Milage Club Member Services
Please be advised that some changes will be made to the various conditions of ANA milage club member services.
1. ANA Japan Domestic Flight Awards
Please be advised that some changes will be made to various conditions of ANA Japan Domestic Flight Awards boarding on/after May 19, 2026, due to the renewal of ANA Japan domestic passenger service system.
Change of Validity Period
The validity period for ANA Japan Domestic Flight Awards tickets will be changed for boardings on/after May 19, 2026.
The itinerary must start within 1 year of ticket issuance, and the sectors other than the first sector of the itinerary must be used within one year from the itinerary start date.
Changes of Reservations Start Time (Updated April 8, 2025)
The following changes are being made to when reservations will open for flights boarding on/after May 19, 2026.
| For boardings until May 18, 2026 | For boardings on/after May 19, 2026 |
|---|---|
| 9:30 a.m. 355 days prior to boarding (Japan Standard Time) | 9:00 a.m. 355 days prior to boarding (Japan Standard Time) |
Introduction of Itineraries with Connecting Flights
We will offer a new service for the itineraries with connecting flights for ANA Japan Domestic Flight Awards boarding on/after May 19, 2026.
More details of the terms and conditions will be announced on the ANA website around May 2025 (tentative).
The Required Mileage Chart for "4 Sectors Involving Okinawa's Outlying Islands" will be discontinued for boardings until May 18, 2026.
Change of Applicable Ages of Infants and Children
- The applicable ages of infants and children will be changed as follows.
-
Infants also require a ticket.
Please book and issue tickets for infants at the same time as accompanying adults after registering as an award user.
| Item | For boardings until May 18, 2026 | For boardings on/after May 19, 2026 |
|---|---|---|
| Infants | 0-2 years old*1 | 0-1 years old*1 |
| Children | 3-11 years old | 2-11 years old |
-
*1.Fare is free of charge when infant travels on guardian's lap.
- Infants and children occupying their own seat require the same mileage as an adult.
Procedures for Changes and Refunds When Using ANA Card Family Miles or ANA Mileage Club Family Account (AFA) Service
For boardings on/after May 19, 2026, reservation changes and refunds will be available via the ANA website for flight award tickets redeemed by combining miles of family members using the ANA Card Family Miles service or ANA Mileage Club Family Account (AFA) service.
Ticket Service Charge
For boardings on/after May 19, 2026, the Ticket Service Charge will be charged per passenger per award for new tickets issued at the ANA Domestic Reservation and Information Center in areas outside of Japan.
The Ticket Service Charge does not apply for procedures processed via the ANA website or at the ANA Domestic Reservation and Information Center in Japan.
Please see the Ticketing Service Charge section on the How to Apply page for details.
2. ANA International Flight Awards and ANA Partner Airline Flight Awards (Updated April 8, 2025)
Please be advised that some changes will be made to the various conditions of ANA International Flight Awards and ANA Partner Airline Flight Awards.
Refunds via the ANA website
From April 15, 2025, unused flight award tickets can be refunded via the Reservation Details page on the ANA website prior to the departure of the first sector of your reservation.
Flight award tickets redeemed by combining miles of family members using the ANA Card Family Miles service or ANA Mileage Club Family Account service are also eligible for refunds via the ANA website.
- Star Alliance Round the World flight awards are not eligible for refunds made via the ANA website.
Introduction of One-Way Flight Awards
One-way flight awards will be available for tickets reserved or issued on or after June 24, 2025.
Please see the each Terms and Conditions page for details.
Revisions to Transfer Conditions for Round-Trip Flight Awards
For tickets reserved or issued on or after June 24, 2025, the transfer conditions for round-trip itineraries will be changed as follows.
| Item | Tickets reserved/issued on or before June 23, 2025 | Tickets reserved/issued on/after June 24, 2025 |
|---|---|---|
| ANA International Flight Awards | Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys. | Itineraries within Japan can have up to 1 transfers on both the outbound and return journeys. |
| ANA Partner Airline Flight Awards | Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys. International flight itineraries can have up to 2 transfers on both the outbound and return journeys. |
Itineraries within Japan can have up to 1 transfers on both the outbound and return journeys. International flight itineraries can have up to 2 transfers on both the outbound and return journeys. |
Handling of Reservation Changes in Accordance with Revised Transfer Conditions
For the flight award tickets that include two or more transfers within Japan on the outbound or return journey and that have been reserved and issued by June 23, 2025, if passengers wish to change the boarding date on or after June 24, 2025, the boarding date of the tickets can be changed without changing itineraries.
However, please pay attention to the following as the procedures will vary depending on the details to be changed.
| When All Sectors are Unused | When Some Sectors Have Been Used |
|---|---|
| Please contact us by phone. | Please complete the procedures via the ANA website. |
- In addition to the above, it may not be possible to change your reservation via the ANA website depending on your itinerary and reservation details. Please see the Changes and Refunds pages below for further details.
Termination of Star Alliance Round the World Flight Awards
From June 24, 2025, we will no longer be issuing new Star Alliance Round the World flight awards.
Any Star Alliance Round the World flight awards issued up to June 23, 2025 will continue to be valid until their ticket expiration date.
Please see the Star Alliance Round the World page for details.
3. Upgrade Awards
Introduction of ANA Japan Domestic Upgrade Awards
For boardings on/after May 19, 2026, passengers can use miles to upgrade their ANA domestic flight tickets from Economy Class to Premium Class.
Details will be announced on the ANA website around May 2025 (tentative).
Using ANA International Upgrade Awards for Segments within Japan
For boardings on/after May 19, 2026, passengers can use miles to upgrade their ANA international flight tickets from Economy Class to Premium Class for segments within Japan.
Details will be announced on the ANA website around May 2025 (tentative).
- For boardings on/after May 19, 2026, the descriptions on the reservation search page for Japan domestic flights will change from "Premium Class" and "Economy Class" to "First Class (Premium Class)" and "Economy Class" respectively. There are no plans for any changes to the service following this change in terminology.
4. Premium Member Services
Please be advised that some changes will be made to the various conditions of Premium Member Services boardings on/after May 19, 2026.
Priority Reservations for ANA Japan Domestic Flight Awards and ANA Japan Domestic Upgrade Awards
Eligible Members
Primary Member
Accompanying passengers
Primary Member
Accompanying passengers
Primary Member
Accompanying passengers
Primary Member
Family Members
Accompanying passengers
For ANA Japan Domestic Flight Awards and ANA Japan Domestic Upgrade Awards boarding on/after May 19, 2026, members who are flying using their own miles are able to make priority reservations.
Reservations for accompanying passengers using the Premium member's miles and boarding under the same reservation number will also be given priority.
ANA Japan Domestic Flight Award Waitlisting Conditions Revised
Eligible Members
Primary Member
Accompanying passengers
For boardings on/after May 19, 2026, waitlisting can be accepted for 1 flight on 1 one-way sector.
Waitlisting requests cannot be made for round-trip and connecting itineraries.
The waitlist holding limit will be changed as follows.
| For boardings until May 18, 2026 | For boardings on/after May 19, 2026 |
|---|---|
| Two weeks starting from the waitlist reservation acceptance date or two weeks prior to departure, whichever is earlier. | Up to two weeks prior to departure |
- Waitlisting requests for flights boarding until May 18, 2026 cannot be changed to a boarding date on/after May 19, 2026.
- Even if a seat is available on the waitlist, any segment of round-trip or connecting itineraries that has already been issued cannot be replaced.