Traveling to and from Hong Kong International Airport
On this page, you will find the information you need to easily make your way through Hong Kong International Airport to your destination.
Guide to Hong Kong International Airport
Arrival and departure terminal maps and other information for navigating through Hong Kong International Airport.
Arrival Terminal
Airport Map Information
On the 5th floor of Terminal 1, there are Immigration booths, the baggage claim area, and Customs. Immigration can be reached from the arrival gates on foot, or by going to the 3rd floor and using the APM (Automated People Mover). The APM is convenient for those going between the Immigration Area and Gates 33-80. (Note: There are also moving walkways on the fifth and sixth floors). Passengers using the APM should go down from Area W1 to the 3rd floor, take the APM, and then come back up to Area E1 on the 5th floor.
On the 5th floor, there are also currency exchange booths, bus stops, taxi stands, a passageway to the train station, and the ferry transfer desk. If connecting to a ferry, go from Area E2 to the dedicated APM stop on the 1st floor to go to SkyPier, the ferry terminal. Please see the Special Guidance tab of this page for more details on the ferry.
Immigration
Please present your passport.
Baggage Claim
To prevent the wrong luggage from being picked up, an airport staff may ask you to check for the luggage tag information at the luggage claim area.
Customs
- Present your customer declaration form at the Customs if you have something to declare.
- If you have items to declare, please go to the red counter.
- If you do not have items to declare, go to the green counter.
Departure Terminal
Airport Map Information
Departing passengers should first go to the 7th floor of Terminal 1. This includes those arriving platform stop for departing passengers on the 6th floor.
On the 7th floor, there are ANA check-in and ticketing counters, South/North Immigration booths, and security checkpoints as well as currency exchange booths, an information counter, bus stops, taxi stands, and the Sapphire Lounge.
After going through Immigration and security on the 7th floor, proceed to the 6th floor.
After reaching the 6th floor, proceed to your boarding gate on foot, or by using the APM (Automated People Mover) on the 3rd floor. On the 6th floor, there are currency exchange booths, information counters, the Silver Kris Lounge and the Kyra Lounge.
Please check here for Airport Lounges.
Check-In
- Please present your passport and boarding pass.
- Since the boarding gate might be subject to change, please check at the airport to the day of departure.
- Please check here for ANA International Airport Check-In Counter Opening Times.
Immigration
Please present your passport and boarding pass.
Priority Lane for Immigration
Look for
Courtesy Channel
Eligible
ANA Diamond Service Members
Remarks
- Access coupon will be provided at Check in Counter.
- 1 accompanying guest is also eligible for use.
Security Check
After Security Check, please go to the boarding gate.
Check-In at Airport Express Hong Kong Station and Kowloon Station
- * Check-in at Hong Kong and Kowloon stations are currently suspended.
- When the airport express to get to Hong Kong International Airport from Hong Kong Station or Kowloon Station, check-in and hand luggage check-in will be available at each station.
- Note: Use of the service is subject to the train ticket including Hongkong airport.
- Check-in counter operation hours: 5:30 a.m. on the day of departure to 90 minutes before departure time of the flight.
Hong Kong International Airport (HKG) to Hong Kong City
- * "→" indicates the route.
Bus
Airport Bus
Route A11
Airport → Sheung Wan/Macau Ferry Terminal → Central → Admiralty → Wanchai → Causeway Bay → North Point
- Time required: Airport → Central: Approx. 45 minutes / Airport → Wanchai: Approx. 55 minutes / Airport → Causeway Bay: Approx. 65 minutes
- Fare: 40HK$ one way
- Operating hours: 5:35 to 24:30 (15 to 35 minutes intervals)
Route A21
Airport → Yau Ma Tei → Jordan → Tsim Sha Tsui → Tsim Sha Tsui East → Hung Hom Station
- Time required: Airport → Jordan: Approx. 60 minutes / Airport → Tsim Sha Tsui: Approx. 70 minutes
- Fare: 33HK$ one way
- Operating hours: 5:30 to 24:00 (8 to 20 minutes intervals)
- * Routes N11 and N21 will run from around 24:00 to 5:00.
Train
Airport Express
Hong Kong International Airport → Kowloon Station → Hong Kong Station
- Time required: Airport → Hong Kong Station: Approx. 24 minutes / Airport → Kowloon Station: Approx. 22 minutes
- Fare: Airport → Hong Kong Station: 115HK$ one way / Airport → Kowloon Station: 105HK$ one way
- Operating hours: 5:54 to 0:48 (following day) (10 to 32 minutes intervals)
Taxi
- Time required: Hong Kong side: Approx. 35 minutes to Central / Kowloon side: Approx. 45 minutes to Tsim Sha Tsui
- Fare: Hong Kong side: Around 370HK$ to Central / Kowloon side: Around 270HK$ to Tsim Sha Tsui
- Operating hours: 24 hours
Instructions for Hong Kong International Airport
Ferry Transfer Service
- * Some ferry services to and from Hong Kong Airport are currently unavailable.
Please check the websites of the ferry operators for the latest schedules.
Ferry Transfer Service makes it possible to travel to the cities in Pearl River Delta without passing through Immigration and Customs in Hong Kong. Currently, these are the routes are in service to/from Shenzhen (Shekou/Fuyong), Macau (Outer Harbour Ferry Terminal), Macau Taipa, Zhongshan, Dongguan (Humen), Guangzhou (Lianhuashan), Guangzhou (Pazhou), Zhuhai, Nansha.
Passengers who wish to use ferries should go directly to "Ferry connecting counter."
Procedure From Air to Ferry
STEP1 Ferry check-in procedure
- Follow the signage to the ferry transfer counter in Transfer Area E2 (before Immigration) on the Arrival floor.
- * Immigration checks are not required. This service cannot be accessed after passing through Immigration.
- Please show your checked baggage receipt, purchase the ferry ticket, and check-in.
- If you have a ferry ticket you purchased in advance, proceed to check in showing your passport and your checked baggage receipt.
Baggage:
- Your baggage will be checked with ANA from the departing airport to Hong Kong International Airport. By showing your baggage receipt at the ferry transfer counter at Hong Kong International Airport, you can have your baggage transported to the ferry destination by the ferry company. (You do not need to pick up your baggage in Hong Kong.)
- Passengers with checked baggage are required to arrive at the ferry transfer counter at least 60 minutes before ferry departure for document check/purchase of tickets. Passengers with hand baggage only are required to arrive at the ferry transfer counter at least 30 minutes before ferry departure for document check/purchase of tickets.
STEP2 Board the shuttle train (APM) to the SkyPier
- Please proceed to the dedicated gate located behind the "Ferries to Mainland/Macau" ticketing counter (ferry transfer counter) and take the escalator to the shuttle train (APM) platform on the first floor. From there, ride the APM to the SkyPier (ferry terminal).
STEP3 Board the ferry from the SkyPier (ferry terminal)
- For ferry schedules, please see the Hong Kong Airport official website.
Please note:
- The entrance for the shuttle train (APM) is located immediately before the Immigration area. Immigration checks are not required. This transfer service cannot be accessed after passing through Immigration.
ANA is not responsible for the operation of the ferry or changes to the ferry schedule.
Procedure from Ferry to Air
Check-in for ANA Group-operated flight departing from Hong Kong International Airport can also be conducted at the time of ferry embarkation procedures.
STEP1 Ferry check-in procedure
- Please complete check-in and baggage check-in at least 30 minutes before the ferry departure time.
- During the ferry check-in procedure, we will check your connection time at Hong Kong International Airport, your flight ticket info, your passport, and your baggage.
- Depending on your boarding terminal, you may be required to check in for ANA Group-operated flights at the SkyPier (ferry terminal) at Hong Kong International Airport.
| Ferry terminal | Procedure |
|---|---|
| Shenzhen (Shekou), Shenzhen (Fuyong), Zhongshan, Dongguan (Humen), Macau (Outer Harbor Ferry Terminal), Macau Taipa, Guangzhou(Lianhuashan), Guangzhou(Pazhou) | You can check in for ANA flights departing from Hong Kong International Airport along with your ferry check-in procedure. Your baggage also is transported directly to Final destination. * Not applicable for connecting flights within Japan. |
| Zhuhai, Nansha | Proceed through the ferry check-in process. * Not applicable for connecting flights within Japan. |
ANA Sea to Air Conditions of Acceptance:
- A same-day connecting itinerary from the ferry to an ANA flight
However, passengers who are connecting to ANA flight 812 on the last ferry the day before their flight departure can also use this service. - An air-ticket with a confirmed reservation
- Enough time to transfer from the ferry to your ANA flight at Hong Kong International Airport
Transfer time:
- At least 110 minutes is required for transfer at Hong Kong International Airport (from arriving at the SkyPier to the scheduled flight departure time). However, if you check in for your ANA flight at Shenzhen (Shekou/Fuyong), Macau (Outer Harbor Ferry Terminal), Macau Taipa, Zhongshan, Dongguan (Humen), Guangzhou (Lianhuashan) or Guangzhou (Pazhou) ferry terminal, this time can be shortened to 80 minutes.
| Ferry terminal | Transfer time |
|---|---|
| Shenzhen (Shekou), Shenzhen (Fuyong), Zhongshan, Dongguan (Humen), Macau (Outer Harbor Ferry Terminal), Macau Taipa, Guangzhou(Lianhuashan) or Guangzhou(Pazhou) | 80min |
| Other than those above | 110min |
- * Please check Hong Kong international airport website for each ferry's timetable.
Note: ANA is not responsible for any changes in the ferry details or schedule.
STEP2 Immigration
STEP3 Boarding Ferry/Arriving at Sky Pier in Hong Kong International Airport
STEP4 Check-in (For Passengers connecting from Zhuhai and Nansha)
- Please proceed to the ANA check-in counter.
- * Passengers connecting from Shenzhen (Shekou), Shenzhen (Fuyong), Zhongshan, Dongguan (Humen), Macau (Outer Harbor Ferry Terminal), Macau Taipa, Guangzhou(Lianhuashan), Guangzhou(Pazhou) are not required to check-in at Sky Pier (ferry terminal) in Hong Kong International Airport. Please proceed to "STEP5. Security check".
STEP5 Security check
STEP6 Refund of Airport tax
- If your airline ticket includes Hong Kong Airport tax, you can use the form received during check-in to reclaim it. Please ensure that you obtain your tax refund at the Departure Tax Refund Counter located in front of the escalator going down toward the shuttle train (APM) boarding point.
STEP7 Boarding a shuttle train (APM) to Passenger terminal train
- Please proceed to the shuttle train (APM) at the SkyPier and ride it to the Passenger Terminal Building.
STEP8 Proceeding to your boarding gate
- Please come to the boarding gate 30 minutes prior to your departure.
Notes
- There is no ANA ticketing counter at the Shekou ferry terminal check-in counter or at SkyPier (ferry terminal). If you need to change your flight or make a fare adjustment, please contact ANA by one day before the day of departure.
- If you are checking oversized baggage or require assistance when checking in, please direct any inquiries to your nearest ANA Branch Office.
- Conditions of carriage of Ferry Company is applied about transport section from Shenzhen (Shekou/FuYong), Macau, Taipa, Dongguan Humen, Zhongshan and Guangzhou Lianhuashan and Guangzhou Pazhou ferry terminal to Hong Kong International Airport.
- Free carry-on baggage allowance on a ferry is one piece per adult passenger. An excess baggage charge will be applied to baggage exceeding the limit set forth by the ferry company.
- ANA is not responsible for mis-connection due to ferry operation delay.
- The above information is subject to change without prior notice.