Online Check-in for International Flights
Online check-in allows those who have reserved seats and completed the required information to check into their flight from 24 hours prior to departure.
During this process, you can confirm or change seats and get a boarding pass. Remember, you can reserve your seat and enter required information any time after you've made a flight reservation.
- This service may be unavailable for certain passengers, or on certain routes. If you have multiple connecting flights, check-in goes in the order of your flights.
Notes
- Online check-in may not be available even if you have registered in advance. Online check-in may also be unavailable for other reasons such as systems issues. In such cases, please check in at the airport.
Online Check-in Process
You will receive a check-in notification email 24 hours prior to your flight's departure time.
- For international itineraries that involve a connection from a Japan domestic flight, online check-in is only available 24 hours prior to departure of the international flight—even in cases where a check-in reminder email is received 24 hours prior to the domestic flight.
- When traveling on multiple flights, check-in must be performed in same order as the flights.
Search for your reservation information, then enter your passport or email address to reserve your seat on the reservation details screen.
This service may be unavailable for certain passengers or on certain routes. Please see the information on eligible passengers and routes for details.
- Available from 24 hours prior to the departure time.
- More than 24 hours until departure
- Available from 24 hours prior to the departure time.
- More than 24 hours until departure
- Available from 24 hours prior to the departure time.
- More than 24 hours until departure
Booking Information Details
Reservation Number
ANA reservation numbers contain six alphanumeric characters.
If you did not book your reservation through ANA (by using a travel agency, for example), the reservation number may be different. Please request an ANA reservation number through the issuing agency.
e-Ticket Number
Your e-ticket number is 13 digits long and begins with 205.
Your Name
If a middle name is shown on your ticket, enter your first name followed (with no space) by your middle name in the "First name" field. For example, if the name on your ticket is John Scott Doe, you would enter it like this:
First Name: JOHNSCOTT Last Name: DOE
- If any of your name includes a space, you need to add that space.
If your reservation cannot be confirmed or you have questions, please contact the office where you booked your reservation.
Getting Your Boarding Pass
Collecting Required Passenger Information
Do You Need a Visa Before Traveling to a Foreign Country?
Passengers Who May Not Be Able to Check in Online
Passengers Who Cannot Check in Online
Eligible Routes for Online Check-In
On Arrival at the Airport
- Have your printed or mobile boarding pass with you.
- Please check in your baggage no later than 60 minutes prior to departure. Your baggage will not be accepted later than this.
- Be sure to arrive at the boarding gate at least 10 minutes prior to departure. You will not be able to board your flight if you come to the boarding gate later than this.
Upgrade Information
Passengers Who Have Upgraded:
Check-in will be available for the higher boarding class.
Passengers Waitlisted for an Upgrade:
Passengers who have upgraded before the departure date can check in for the higher boarding class. Those not upgraded yet will be checked in for the boarding class on their purchased ticket.
- Please check upgrade availability at the airport counter, as seats may become available on the departure date.
Passengers Using Upgrade Points on the Departure Date:
Please inquire at the airport counter. We recommend that upgrades be reserved in advance whenever possible.
- Conditions apply when using Upgrade Points on the departure date.