[Handling Change] Refund Charges for Premium Biz Fare and Biz Fare Refunds
Thank you for using ANA Biz.
Since the launch of the ANA Biz service, customers requesting a flight ticket refund have been asked to pay a refund charge of JPY 440 per ticket (sector), and this charge has been payable regardless of their ticket purchase date and scheduled departure date.
However, we have decided to change the handling for refund charges as follows.
Details of Handling Change
Refund charges will not be payable for flight tickets purchased on or after November 2, 2022.
Start Date of New Handling
November 2, 2022
Applicable Fares
Premium Biz fares, Biz fares
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Customers requesting a refund for a flight ticket purchased with a fare other than those listed above will still be asked to pay a refund charge of JPY 440 per ticket (sector), regardless of their ticket purchase date and scheduled departure date.
November 1, 2022
All Nippon Airways Co., Ltd.
