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Damaged and Left Behind Items [International Flights]
This page provides information on the handling if checked baggage has been damaged or if items have been left behind.
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If a codeshare flight or flight operated by another airline is included in the itinerary, the baggage rules of the other airline may apply.
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When traveling on Japanese domestic sectors using a ticket for which the International Conditions of Carriage apply, the baggage rules for international flights will apply.
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Please be advised that in the event that it is impossible to confirm whether or not an item can be transported by airplane before the departure time, the request for transport may be rejected.
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