To Contents

Self Service Check-in machine information

Passengers paying or reserving seats at the airport, and passengers without a reservation, please use the automated airport machines.

Information

Information on How to Use Shareholder's Benefit Discounts on the ANA Website

  • As of July 10, 2024, Edy exchange, receiving, and balance checking services will no longer be supported on self-service check-in machines.

  • As the various handling procedures will be different for flights operated by Japan Air Commuter and Amakusa Airlines, you are kindly requested to see the information on the Japan Air Commuter or Amakusa Airlines page before you travel on such flights.

Self Service Check-in machine

The machine is easy to use and enables customers to purchase tickets, complete boarding procedures, register their Shareholder's Benefit Number Notification Cards, print receipts, etc.

Four language options are available (Japanese, English, Chinese, Korean).

  • *

    Payments can be made using credit cards or Rakuten Edy Electronic Money.(Cash payments are not accepted.)

Main Functions

  • Purchase of flight tickets (including Senior Special and Youth Special)

  • Check-in (maximum of 6 people)

  • Change flight or seats

  • Register miles / Check Balance

  • Receipt issue

  • Rakuten Edy menu

  • *

    As of July 10, 2024, Edy exchange, receiving, and balance checking services will no longer be supported on self-service check-in machines.

Image of Service

How to operate the machine

Check-in for Japan Domestic Flights

Check-in for a Connecting Flight from a Japan Domestic Flight to an International Flight

Registration of Shareholder's Benefit Number and password

Receipt issue

Ticketing / Youth Special / Register miles / Check Balance / Infant Brd Pass / Rakuten Edy menu

Related Information

Airport Check-in

Here you can learn about check-in using the self-service check-in machines or at the airport counter.

Online Check-in

Customers who have completed the Online Check-in can proceed straight to security checkpoint.

Related Tags

See All

Related Pages

Online Check-In for ANA Japan Domestic Flights

ANA GROUPThis page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

Official Social Media Accounts

For the 11th Consecutive Year, ANA Receives 5-Star Rating!

This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

The Most On-Time Airline in the Asia Pacific
for Five Consecutive Years!

This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.
Copyright © ANA・ANA X
Go Back to Top of Page
  • Menu
  • Reservations
  • MILES
  • MILES
  • My Menu
  • Support