Paid Lounge Access
Make the most of your time before departure in a private space. Enjoy beverages and chef-specialty dishes as you spend a pleasant and special time at the airport.
You can use eligible lounges at discounted rates by paying for lounge access in advance through the ANA website. Paid lounge access is available at Haneda and Narita airports in Japan and at Daniel K. Inouye Airport in Honolulu.
Each lounge provide a variety of services, including beverages and Wi-Fi.
Please note that the ANA SUITE LOUNGE is not eligible for paid access.
To see food menus and service details, please go to lounge guide.
Eligibility Details
| Eligibility | ANA website (application in advance) | Airport counter (on day of use) |
|---|---|---|
| Airports | Narita/Haneda/Honolulu Airport | Narita/Haneda Airport |
| Flights | ANA-operated international flights departing from Narita/Haneda/Honolulu Airport
|
ANA-operated international flights departing from Narita or Haneda Airport |
| Tickets | Ticket numbers starting with 205. (excluding purchases made on the Mexico site)
|
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| Booking Classes | Y/B/M/U/H/Q/V/W/S | Y/B/M/U/H/Q/V/W/S/L/K/X |
| Application Period | From ticket purchase until no later than 24 hours prior to the scheduled flight departure time. | Until boarding begins |
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*1.Advance applications for flights departing from Haneda Airport Terminal 3 between 08:00 and 12:59 are currently suspended.
Passengers who made an application for paid lounge access on or before November 8, 2022 can still access the lounge on the relevant date even if it is November 9 or thereafter.
Passengers who wish to change their flight to a date on or after November 9 will not be able to make another application for the 08:00-12:59 timeframe, and will therefore receive a refund for their paid lounge access EMD (Electronic Miscellaneous Document).
Access Charges
| Details | ANA website (application in advance) | Airport counter (on day of use) |
|---|---|---|
Charges per person (tax included) |
Narita/Haneda: JPY 4,000 Narita/Haneda: JPY 8,000
|
Narita/Haneda: JPY 6,000 (Unavailable at Honolulu Airport) Narita/Haneda: JPY 12,000 (Unavailable at Honolulu Airport) |
| Payment method | Credit card or PayPal
|
Credit Card Cash (Japanese Yen only) |
| Application method | Please apply from the Reservation Completed screen after purchasing your ticket on the ANA website.
|
Please apply at the check-in counter, the ticketing counter, or at the lounges at Narita or Haneda Airport. |
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*1.Paid lounge access purchased before November 30, 2023 can be used with the original purchased price for the flight even after December 1. In case of reservation changes, new price may be applied. Please see "Changes" for details.
Changes
Changes can be made through the ANA website up to 24 hours prior to departure of the relevant international flight. Changes cannot be made at the airport counter.
- If you change your class, date or flight, your existing paid lounge access request will be canceled.
When requesting paid lounge access for your new flight:
After you have purchased your new paid lounge access, you will receive a refund for the EMD (Electronic Miscellaneous Document) for the paid lounge access that you purchased for your original flight.
- We will notify you by email when your refund has been successfully processed.
- This may take one to two days.
- * New price will be applied for changes after December 1, 2023.
If you choose not to request a paid lounge access for your new flight:
- If the EMD you have already purchased is within its term of validity and the terms and conditions are satisfied, it can be used to make a paid lounge access request for a different flight.
- If you wish to use EMD (Electronic Miscellaneous Document) for a future flight, please contact an ANA customer service center no later than 24 hours prior to the departure of the relevant flight.
- Refunds are not available after purchase.
Terms and Conditions
- There is a limit to the number of seats available in airport lounges.
- Lounges can only be used after the airport counter check-in has opened for your outbound flight and you have passed through security.
- For check-in counter opening times, please go here.
- Please retain the passenger receipt you received upon booking the service until you actually use the lounge.
- You may be designated a lounge to use during busy periods.
- You may not be able to use a lounge if it is already full. Please speak to an ANA staff member at the airport for more details.