Termination of Partnership with Garuda Indonesia Airways (GA)
(Updated March 12, 2025)
Thank you for your patronage of ANA and the ANA Mileage Club.
ANA and Garuda Indonesia Airways (GA) will conclude their mileage partnership on March 29, 2025.
With the end of this partnership, reservations, flight tickets, mileage accrual/redemption and services ANA for Premium Members involving Garuda Indonesia Airways (GA) as part of ANA Mileage Club will work in the following way.
Date and time: Japan Standard Time (JST)
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ANA Mileage Club mileage accrual for Garuda Indonesia Airways (GA) flights
Flights boarded up to March 29, 2025
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ANA Mileage Club retroactive mileage registration for Garuda Indonesia Airways (GA) flights*
Accepted online up to May 31, 2025
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Please note that it may take some time for Garuda Indonesia Airways (GA) to respond after applying for retroactive registration. You can register online before boarding or at the airport when boarding. Please try to register in advance prior to boarding.
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If you wish to register retroactively, please apply as soon as possible within the acceptance period. Please note that all mileage accrual in relation to Garuda Indonesia Airways (GA) flights will end on May 31, 2025. Please be aware that we will be unable to provide any assistance from June 1, 2025 onward.
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New award flight reservations using Garuda Indonesia Airways (GA)
Tickets issued by 18:00 March 28, 2025* (Updated March 12, 2025)
Award tickets issued before the deadline can still be used even if the departure date is on or after March 30, 2025.
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New reservations are scheduled for flight awards issued up until March 29, 2025, however,this has been changed to those issued up until 18:00 March 28, 2025.We appreciate your kind understanding in this matter.
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Reservation changes/refunds for already-issued award tickets using Garuda Indonesia Airways (GA)
Reservation changes cannot be accepted on or after March 30, 2025. However, refunds will be accepted even after Sunday, March 30, 2025 if all segments of the award ticket have not been used and if the award ticket is still valid.
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Premium Members services when using Garuda Indonesia Airways (GA) flights*
Until March 29, 2025
Inquiries
Inquiries from within Japan
Inquiries from outside of Japan
Please click on the following link for contact information for ANA Branch Offices.
Updated March 12, 2025
All Nippon Airways Co., Ltd.
