International flights will be undergoing renovations from April 15, 2025.
Japan domestic flights will be undergoing renovations from May 29, 2025.
(This will not apply to reservations for flights boarding up to May 18, 2026.)
Please check below for details on new and changing features. (Please note that the features may differ for Flight Awards.)
Items with both "Japan Domestic Flights" and "International Flights" describe newly added features for both types of flight. Items with either a "Japan Domestic Flights" or an "International Flights" icon describe newly added features for the type of flight indicated by the icon.
General
Redesign
The interface has been redesigned to ensure a comfortable user experience across various devices.
Expanded Features
There are now more procedures you can do by yourself, such as issuing various documents and requesting changes or refunds for some reservations that were previously restricted on the website.
Get Timely Flight Status Updates
You can now check up-to-date departure and arrival time on various pages.
Seat Availability
Check Seat Availability in Advance
Even for Japan domestic flights, you can now check the availability of seats in advance before purchasing a ticket.
More Convenient Seat Availability Inquiries
You can now check seat availability more conveniently by searching with specified departure/arrival times and fare types.
It is now also possible to directly enter city names, airport names and airport codes even for Japan domestic flights.
Find Great-value Fares More Easily
The great-value fares on the three days before and after your specified date (seven days total) can now be checked at a glance.
Number of People on the Upgrade Waitlisting
You can now check the number of people waiting for each class when you join the Upgrade Waitlisting.
Add to Favorites
You can now save itineraries as favorites and use these for future reservations.
Service
Support Information
You can now edit previously registered support information.
You can also register pregnancy information via the website, even for international flights.
Pet Information
You can now edit previously registered pet information.
Carts
Shopping Cart Feature
If you find an itinerary that you like, save it as a plan.
You can compare plans and share them with others.
Check-In
- See below for information on just the changes to international flights from April 15, 2025. We will provide an update on the changes to the check-in function for Japan domestic flight reservations and reservations containing both international and Japan domestic flights around May 2026.
Online Check-in
It is now possible to check in infants under 2 years old who are not occupying their own seat, and passengers sitting together with said infants.
If you require a visa for your immigration documentation, you can now register it on all international routes at check-in.