Narita International Airport Lounges
Passengers boarding domestic or international flights are welcome in our airport lounges. Find out what amenities are available at the ANA lounges at Narita Airport in Tokyo.
Regarding use when connecting, please see Lounge Access for Connections for details.
Lounges
On this page, you'll find more details around lounge access when using ANA Group operated international flights.
Note: When transferring from an ANA Group operated international flight to a flight operated by another airline at an airport outside Japan, the lounge access criteria might be different—please confirm the lounge access criteria with the relevant airline.
ANA SUITE LOUNGE
With various dining options and a wide array of seating (including private and work areas), the ANA SUITE LOUNGE offers you the perfect place to relax before you take flight.
Details
Dining
Visit this dining area for a relaxing meal. Use our new SUITE DINING service which provides a different tray-based meal depending on the time of day. Alternatively, take your pick from the excellent selection of food options available at the buffet counter and noodle bar.
- Buffet counter
- Noodle bar
- * The menus are subject to change without notice.
Amenities
- Free Wi-Fi
- Newspapers and magazines
- We provide digital contents such as newspapers and magazines by the ANA app.
You can enjoy reading them on your own digital devices such as your smartphone or PC.
- We provide digital contents such as newspapers and magazines by the ANA app.
- Private work areas
- Relaxation zones with massage chairs
- Shower rooms
- Shower rooms may become crowded during certain times, so please arrive with adequate time to spare.
- ANA original aroma
- 100% blend of 12 natural aromas, including Japanese umbrella-pine and Yoshino Japanese cedar, rosemary and mint.
ELIGIBLE CUSTOMERS
The table below applies to passengers traveling on ANA Group operated and/or Star Alliance operated flights, excluding passengers with AirJapan(NQ) flight number.
| Class/Status | Additional Guests Allowed |
|---|---|
| First Class | One |
| Diamond Service Members | One *2 |
| ANA Million Miler Program "Lounge Access Card" holders *1 | One *2 |
- * When traveling with two to four other people, ANA Diamond Service members may bring these people into the ANA departure lounges as their guests by using 5000 miles, 4 upgrade points or a lounge ticket for each person.
-
*1.Only available to passengers with ANA Group operated flights.
-
*2.You can use the lounge when you depart on the same flight as the primary member.
LOUNGE OPERATING HOURS
- Satellite No. 5: 7:00 AM - Until departure of the final ANA Group operated International flight.
ANA LOUNGE
Take some time to relax in a spacious and comfortable lounge before your departure—complete with dining services, relaxation areas and more.
Details
Dining
In addition to food items from the buffet counter and noodle bar, visitors can also enjoy sake, shochu and other alcoholic beverages.
- Buffet counter
- Noodle bar
- Dedicated counter for traditional Japanese alcoholic beverages (sake and once-distilled shochu)
- * The menus are subject to change without notice.
Amenities
- Free Wi-Fi
- Newspapers and magazines
- We provide digital contents such as newspapers and magazines by the ANA app.
You can enjoy reading them on your own digital devices such as your smartphone or PC.
- We provide digital contents such as newspapers and magazines by the ANA app.
- Work areas with printing services
- Shower rooms
- Shower rooms may become crowded during certain times, so please arrive with adequate time to spare.
- Relaxation zones with massage chairs
- ANA original aroma
- 100% blend of 12 natural aromas, including Japanese umbrella-pine and Yoshino Japanese cedar, rosemary and mint.
ELIGIBLE CUSTOMERS
The table below applies to passengers traveling on ANA Group operated and/or Star Alliance operated flights, excluding passengers with AirJapan(NQ) flight number.
| Class/Status | Additional Guests Allowed |
|---|---|
| First Class | One |
| Business Class | - |
| Premium Economy *1 | - |
| Diamond Service Members | One *2 |
| Platinum Service Members | One *2 |
| Super Flyers Members | One *2 |
| Star Alliance Gold members | One *2 |
| ANA Million Miler Program "Lounge Access Card" holders *1 | One *2 |
- * When traveling with two to four other people, ANA Diamond Service members may bring these people into the ANA departure lounges as their guests by using 5000 miles, 4 upgrade points or a lounge ticket for each person.
- * Please note that the second through fourth accompanying guests of "Diamond Service" and "Platinum Service" members, as well as "Bronze Service" members and their accompanying guest, may use the Lounge in exchange for miles or upgrade points.
-
*1.Only available to passengers with ANA Group operated flights.
-
*2.You can use the lounge when you depart on the same flight as the primary member.
LOUNGE OPERATING HOURS
- Satellite No. 5:
7:00 AM - Unitl departure of the final ANA Group operated International flight. - Satellite No. 2:
Until October 26, 2024 1:00 PM - 7:20 PM
From October 27, 2024 1:00 PM - 7:15 PM
ANA ARRIVAL LOUNGE
Amenities
- business/working facilities
- Newspapers and magazines
- We provide digital contents such as newspapers and magazines by the ANA app.
You can enjoy reading them on your own digital devices such as your smartphone or PC.
- We provide digital contents such as newspapers and magazines by the ANA app.
- Shower rooms
- Shower rooms may become crowded during certain times, so please arrive with adequate time to spare.
For international flights, please note that customers arriving on other Star Alliance Member carriers' operated flights are not eligible to use the lounge. For domestic departures, customers arriving on ANA domestic flights may not use the service.
Eligible Customers
The table below applies to passengers traveling on ANA Group operated International flights, excluding passengers with AirJapan(NQ) flight number.
| Class/Status | Additional Guests Allowed |
|---|---|
| First Class | One |
| Business Class | - |
| Diamond Service Members | One *1 |
| Platinum Service Members | One *1 |
| Super Flyers Members | One *1 |
| ANA Million Miler Program "Lounge Access Card" holders | One *1 |
-
*1.You can use the lounge when you arrive on the same flight as the primary member.
Lounge Operating Hours
Until October 26, 2024 2:00 PM - 5:55 PM (Until departure of the final ANA Group-operated domestic flight)
From October 27, 2024 2:00PM - 5:50 PM (Until departure of the final ANA Group-operated domestic flight)
Other
- Accompanying guests are kindly requested to enter the lounge with the eligible customer.
- Drinking alcohol under the age of 20 and drink-driving are prohibited by law.
* For passengers arriving on ANA international flights, customers under the age of 2 on ANA Group operated flight are welcome for free.
NAA (Narita Airport) Shower Rooms
- Located on the 2nd floor of Central in Terminal 1.
- Towels, shampoo, conditioner, body soap and a hairdryer are available in each room.
ELIGIBLE CUSTOMERS
The table below applies to passengers traveling on ANA Group operated International flights, excluding passengers with AirJapan(NQ) flight number.
| Class/Status | Additional Guests Allowed |
|---|---|
| First Class | One |
| Business Class | - |
| Diamond Service Members | One *1 |
| Platinum Service Members | One *1 |
| Super Flyers Members | One *1 |
| ANA Million Miler Program "Lounge Access Card" holders | One *1 |
-
*1.You can use the lounge when you arrive on the same flight as the primary member.
Note:
- The shower room can be used on the day of arrival.
- Guests should accompany the eligible customer to the reception area.
- Please try not to use the showers for more than 30 minutes.
Owner
ANA SUITE LOUNGE:
ANA
ANA LOUNGE:
ANA
ANA ARRIVAL LOUNGE:
ANA
Ready to Book a Flight?
ANA SUITE LOUNGE Vouchers
ANA SUITE LOUNGE vouchers allow you to use ANA designated lounges in Japan, such as ANA SUITE LOUNGE and ANA LOUNGE. Please hand your voucher to the ANA SUITE LOUNGE representative upon entering the lounge. One voucher allows access for one person. Other than Premium members, all members who hold an ANA SUITE LOUNGE voucher may use it. Diamond Members can select getting 6 Lounge Access vouchers.
Platinum Service members, see below for important information:
Available Airport Lounges
| Flights | Available Airport Lounges |
|---|---|
| Japan Domestic Flights Departing from Japan | ANA SUITE LOUNGE: Haneda, Itami, New Chitose, Fukuoka, Naha Airports ANA LOUNGE: Haneda, Shin-Chitose, Sendai, Komatsu, Itami, Kansai, Okayama, Hiroshima, Matsuyama, Fukuoka, Kagoshima and Naha Airports ANA ARRIVAL LOUNGE: Narita Airport (as Japan domestic departure lounge) Centrair Airline Lounge : Nagoya (Chubu) Airport |
| International Flights Departing from Japan | ANA SUITE LOUNGE: Haneda, Narita Airports ANA LOUNGE: Haneda, Narita, Kansai Airports |
| International Flights Departing from Overseas | ANA SUITE LOUNGE: Honolulu Airport ANA LOUNGE: Honolulu Airport ANA ARRIVAL LOUNGE: Narita Airport |
Paid Lounge Access
You can use eligible lounges at discounted rates by paying for lounge access in advance through the ANA website. Paid lounge access is available at Haneda and Narita airports in Japan and the Honolulu airport in the U.S.
Eligibility Details
| Eligibility | ANA website (application in advance) | Airport counter (on day of use) |
|---|---|---|
| Airports | Narita/Haneda/Honolulu Airport | Narita/Haneda Airport |
| Flights | ANA-operated international flights departing from Narita/Haneda/Honolulu Airport
|
ANA-operated international flights departing from Narita or Haneda Airport |
| Tickets | Ticket numbers starting with 205. (excluding purchases made on the Mexico site)
|
- |
| Booking Classes | Y/B/M/U/H/Q/V/W/S | Y/B/M/U/H/Q/V/W/S/L/K/X |
| Application Period | From ticket purchase until no later than 24 hours prior to the scheduled flight departure time. | Until boarding begins |
-
*1.Advance applications for paid lounge access for flights departing from Haneda Airport from 08:00 to 12:59 on or after November 9, 2022 are currently suspended.
Passengers who made an application for paid lounge access on or before November 8, 2022 can still access the lounge on the relevant date even if it is November 9 or thereafter.
Passengers who wish to change their flight to a date on or after November 9 will not be able to make another application for the 08:00-12:59 timeframe, and will therefore receive a refund for their paid lounge access EMD (Electronic Miscellaneous Document).
Access Charges
| Details | ANA website (application in advance) | Airport counter (on day of use) |
|---|---|---|
Charges per person (tax included) |
Narita/Haneda: JPY 8,000 *1 Honolulu: USD 80 *1
|
Narita/Haneda: JPY 12,000 (Unavailable at Honolulu Airport) *1 |
| Payment method | Credit card or PayPal
|
Credit Card Cash (Japanese Yen only) |
| Application method | Please apply from the Reservation Completed screen after purchasing your ticket on the ANA website.
|
Please apply at the check-in counter, the ticketing counter, or at the lounges at Narita or Haneda Airport. |
-
*1.Charges have been revised for purchases made since December 1, 2023. Paid lounge access purchased before November 30, 2023 can be used with the original purchased price for the flight even after December 1. In case of reservation changes, new price may be applied. Please see "Changes" for details.
Changes
Changes can be made through the ANA website up to 24 hours prior to departure of the relevant international flight. Changes cannot be made at the airport counter.
- If you change your class, date or flight, your existing paid lounge access request will be canceled.
When requesting paid lounge access for your new flight:
After you have purchased your new paid lounge access, you will receive a refund for the EMD (Electronic Miscellaneous Document) for the paid lounge access that you purchased for your original flight.
- We will notify you by email when your refund has been successfully processed.
- This may take one to two days.
- * New price will be applied for changes after December 1, 2023.
If you choose not to request a paid lounge access for your new flight:
- If the EMD you have already purchased is within its term of validity and the terms and conditions are satisfied, it can be used to make a paid lounge access request for a different flight.
- If you wish to use EMD (Electronic Miscellaneous Document) for a future flight, please contact an ANA customer service center no later than 24 hours prior to the departure of the relevant flight.
- Refunds are not available after purchase.
Terms and Conditions
- There is a limit to the number of seats available in airport lounges.
- Lounges can only be used after the airport counter check-in has opened for your outbound flight and you have passed through security.
- For check-in counter opening times, please go here.
- Please retain the passenger receipt you received upon booking the service until you actually use the lounge.
- You may be designated a lounge to use during busy periods.
- You may not be able to use a lounge if it is already full. Please speak to an ANA staff member at the airport for more details.