ANA has received the prestigious 5-Star designation from SKYTRAX for the 11th consecutive year
Highest Level 5-Star Rating
For 11 consecutive years since 2013, we have received the highest possible airline evaluation: a 5-Star rating from SKYTRAX, the international airline-ranking organization based in the UK.
ANA has been highly commended by SKYTRAX for its consistently superior quality of service and for its dedication towards the further improvement of the overall passenger experience, in order to meet the needs of global customers.
Mindful of our 5-Star status and always thankful to our customers, we will not let this great honor allow us to rest on our laurels. Going forward, we will continue striving for safe, high-quality air travel for customers across the globe, and always provide services full of excitement and wonder.
ANA Comes in First Place in 2 Categories of the SKYTRAX World Airline Awards.
Award history
5-Star
Awarded 5-Star since 2013.
- The photograph was taken to commemorate the 2023 5-Star rating.
World Airline Awards
- The photograph was taken to commemorate the 2024 Category Award.
2024
- World's Best Airport Services / Best Airline Staff Service in Asia
2023
- World's Best Airport Services / World's Cleanest Airline / Best Airline Staff Service in Asia
2022
- World's Best Airline Cabin Cleanliness / World's Best Airport Services / Best Airline Staff Service in Asia
2021
- World's Best Airline Cabin Cleanliness / World's Best Airport Services / Best Airline Staff in Asia / Best First Class Lounge in Asia
2019
- World's Best Airport Services / Best Business Class Onboard Catering
2018
- World's Best Airline Cabin Cleanliness / Best Airline Staff in Asia
2017
- World's Best Airport Services / Best Airline Staff in Asia
2016
- World's Best Airport Services / Best Airline Staff in Asia
2015
- World's Best Airport Services / Best Airline Staff in Asia
2014
- World's Best Airport Services / Best Transpacific Airline
2013
- World's Best Airport Services / Best Cabin Cleanliness
2012
- Best Transpacific Airline
2011
- World's Best Airport Services / Staff Service Excellence, Asia
About SKYTRAX
Founded in 1989 and based in London in the U.K., SKYTRAX is a company providing ratings for the aviation industry. In addition to the World Airline Ratings in which airlines are rated on a scale from 1 to 5 stars, SKYTRAX also holds the annual World Airline Awards, in which it evaluates over 200 airlines and presents awards based on a range of customer surveys, including its very own online questionnaires.
5-Star Rating
The SKYTRAX World Airline Rating covers over 800 categories from airports to inflight services, with 5 stars presented only to those airlines providing customers with services worthy of the rating.
