Recruitment Careers

  1. Home
  2. The ANA Experience
  3. About ANA
  4. Recruitment Careers

Recruitment Careers for ANA Group Worldwide

We fly to 90 cities all over the world and more than 200 flights between North Americas and Japan weekly with 13,000 ANA employees and 34,000 employees as ANA group worldwide. We believe that our greatest resource is our people, which work together to create ANA product.

ANA is currently seeking qualified applicants for the following openings. ANA offers more than just a paycheck; professional development opportunities, retirement savings plan, excellent medical, vision and dental insurance plans, as well as unique travel benefits to explore the world.

Join us now! Click a “Job Title” icon for details of each opening.

About us: ANA Group Corp.'s Information

Job Openings

Job Title Department Location Minimum Requirements
Customer Service Representative, Passenger Service Passenger Service Washington Dulles International Airport
  • Must have the right to work in the United States
  • Must have a valid Driver's License
  • Professional presentation and excellent customer service skills
  • Willing to work any hours/shifts/holidays/weekends
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office
  • Understanding diverse cultures
  • Bilingual (Japanese/English) is preferred. Other languages are also welcome.
  • Check more requirements by "agreeing the privacy notice and proceed" below.

Privacy Notice:

Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By checking the box below, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.

Job Title Department Location Minimum Requirements
Customer Service Representative, Passenger Service Passenger Service O'Hare Int'l Airport, Chicago, IL
  • Must be authorized to work in the United States
  • Must have a valid Driver's License
  • At least 2 years of experience in passenger service.
  • Previous work experience as ramp agent or similar role (preferred)
  • Professional presentation and excellent customer service skills
  • Willing to work any hours/shifts/holidays/weekends and in inclement weather
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office
  • Understanding in diverse cultures
  • Check more details of Duties/Qualifications by "agreeing the privacy notice and proceed" below

Privacy Notice:

Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By checking the box below, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.

Job Title Department Location Minimum Requirements
Senior Associate or Coordinator, Cargo Operations Cargo O'Hare Int'l Airport, Cargo Area
(836 Patton Dr. Suite 211 Chicago, IL 60666)
  • Must have a proof to work in the United States legally
  • Must have 3 years of air cargo experience
  • Must have a valid Driver's License
  • Willing to work any hours/shifts/holidays/weekends and in inclement weather
  • Excellent communication and interpersonal skills
  • Basic PC skills
  • Understanding in diverse cultures
  • Check more details of Duties/Qualifications by "agreeing the privacy notice and proceed" below

Privacy Notice:

Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By checking the box below, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.

Job Title Department Location Minimum Requirements
Customer Service Desk Associate
( Training Start May 19th, 2025 )		 Customer Service Contact Center, the Americas Torrance, CA, the USA
  • Must be legally eligible to work in the United States (The employer does not provide visa sponsorship)
  • Excellent interpersonal skills
  • Must be available to work early mornings, weekends, and holidays
  • Language requirements: Japanese and English bilingual skills
  • Check more requirements by "agreeing the privacy notice and proceed" below.

Privacy Notice:

Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By checking the box below, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.

Other opportunities in ANA Group

ANA's group companies are currently seeking qualified candidates for the following openings. Please click a Job Title for details of the opening and how to apply for the job.

Company Name Job Title Job Status Location
AirJapan B787 Pilot Crew Resources Worldwide L.L.C. (English Only)Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines., subsidiary of ANA. Narita Japan