Our Mission Statement, Management Vision and ANA's Way
On the occasion of ANA's 70th anniversary, we renewed our management vision.
The world we aim to achieveMission Statement
Built on a foundation of security and trust, "the wings within ourselves" help to fulfill the hopes and dreams of an interconnected world.
"Security and Trust" is ANA Group's unwavering promise to our customers. It defines the core of our entire operation and is our ultimate responsibility. "The wings within ourselves" signify our desire to continually rise to new challenges, contribute to the strong renewal of our organization and to always be there for our customers. As a key player in the global airline industry, the ANA Group pledges to offer unceasing support for developing our global community and to fulfill the hopes and dreams of current and future generations.
Management Vision
Uniting the World in Wonder
ANA inspires our employees, customers, and society
to explore endless possibilities with diverse connections
that begin in the sky.
On the occasion of ANA's 70th anniversary, we renewed the management vision, reflecting employees' voices that gathered from countless discussions on what they want to achieve in the future. We hope that Group employees around the world will continue to take on challenges under this vision to provide new value, always be considerate to customers and society, and fill the world with expectation and joy.
Exploring diverse connections that start in the sky
- Airline will serve as our core business to create new encounters and connections among people, goods, and experiences around the world.
- We will expand our business to next-generation mobility, increase offerings in daily life and create connections from reality to virtual worlds.
- Through open innovation, we will connect the knowledge and technology both inside and outside the ANA Group across various countries and companies.
Inspiring endless possibilities for employees, customers, and society
- Strengthen the well-being and growth of our employees, the ultimate source of creating values.
- Enrich the lives of our customers through the products and services of the entire ANA Group.
- Contribute to solving social issues including the protection of the environment and become a company that can truly serve society.
ANA's Way
To live up to our motto of "Anshin, Attaka, Akaruku-genki!", we work with:
Safety
We always hold safety as our utmost priority, because it is the foundation of our business.
Customer Orientation
We create the highest possible value for our customers by viewing our actions from their perspective.
Social Responsibility
We are committed to contributing to a better, more sustainable society with honesty and integrity.
Team Spirit
We respect the diversity of our colleagues and come together as one team by engaging in direct, sincere and honest dialogue.
Endeavor
We endeavor to take on any challenge in the global market through bold initiative and innovative spirit.
ANA's Way represents the core values and the behaviors necessary for our Group to achieve the goals set forth in our mission statement and management vision.
"Anshin, Attaka, Akaruku-genki!" is the motto that was born from our efforts to determine what makes the ANA Group special. We will continue to keep these words firmly placed in our hearts.