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Full Flex Booking Class J/C

Full Flex Booking Class J/C

Reservation
Changes

Permitted
  • If no-show, changes are not permitted
  • Variance in fare, taxes and other charges may be collected if the change results in a difference
  • When fares with different change penalties or no penalty are combined, the most restrictive penalty applies
Applicable fares
  • Higher ANA Normal fares
  • Same booking class or higher fares

Refunds

Before departure
  • Refund permitted without cancellation fee
After departure
  • Refund permitted without cancellation fee
  • Refund due will be the difference between the fare paid, and the applicable Published Carrier Fare for travel flown. There may be no refund value
When fares with different penalties or no penalty are combined, the most restrictive condition applies

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Flex Booking Class D/Z/P

Flex Booking Class D/Z/P

Reservation
Changes

Permitted
  • If no-show, changes are not permitted
  • Variance in fare, taxes and other charges may be collected if the change results in a difference
  • When fares with different change penalties or no penalty are combined, the most restrictive penalty applies
Applicable fares
  • Higher ANA Normal fares
  • Same booking class or higher fares

Refunds

Before departure
  • Refund permitted with HKD 4,000 cancellation fee
After departure
  • Refund permitted with HKD 4,000 cancellation fee
  • Refund due will be the difference between the fare paid, and the applicable Published Carrier Fare for travel flown, less the cancellation fee of HKD 4,000. There may be no refund value
When fares with different penalties or no penalty are combined, the most restrictive condition applies

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