Notice from Japan Tourism Agency and Japan National Tourism Organization:Implementation of infection prevention measures and recommendation, etc. to purchase travel insurance (For customers planning or scheduled to travel to Japan)

Implementation of infection prevention measures and recommendation to purchase travel insurance

The Japan National Tourism Organization (JNTO) provides basic infection prevention measures for travel in Japan on the website.

If you visit a medical institution in Japan because of a COVID-19 or other illness or injury, the cost of treatment may be high. In addition, foreigners with a history of nonpayment of medical fees may be denied entry to Japan in the future.

In order to travel with peace of mind in Japan, please follow basic measures to prevent infectious diseases in Japan and purchase travel insurance.

For details, please refer to the Japan National Tourism Organization (JNTO) web page.

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    We also Guide insurance that can be purchased after arrival in Japan. (Access can be made from within Japan.)

Flow of responses for illness and injury of foreign visitors in Japan

In Japan, if foreign visitors become ill or injured, there are different ways to receive medical care for COVID-19 and other illnesses and injuries.

The Japan National Tourism Organization (JNTO) provides a flow chart on the web page regarding illness and injury. If you become ill in Japan, please use this flow chart to consult and receive medical treatment at an appropriate institution.

For details, please refer to the Japan National Tourism Organization (JNTO) web page.

Japan National Tourism Organization Multilingual Call Center "Japan Visitor Hotline"

We operate the "Japan Visitor Hotline", a multilingual call center that is available 24 hours a day, 7 days a week, 365 days a year. Please use the "Japan Visitor Hotline" if you have any problems while traveling in Japan.

November 9, 2022
All Nippon Airways Co., Ltd