Online check-in allows those who have reserved seats and completed the required information to check into their flight from 24 hours prior to departure.
During this process, you can confirm or change seats and get a boarding pass. Remember, you can reserve your seat and enter required information any time after you've made a flight reservation.
You will receive a check-in notification email 24 hours prior to your flight's departure time. Passengers flying to/from the USA must also register their immigration information.
Search for your reservation information, then enter your passport or email address to reserve your seat on the reservation details screen.
If you need to present/submit travel documents related to COVID-19, please upload them after online check-in. Please be sure to prepare these documents in advance as necessary.
Furthermore, please print out your boarding pass or obtain it on your mobile device after completing online check-in.
Reservation Number
ANA reservation numbers contain six alphanumeric characters.
If you did not book your reservation through ANA (by using a travel agency, for example), the reservation number may be different. Please request an ANA reservation number through the issuing agency.
E-Ticket Number
Your e-ticket number is 13 digits long and begins with 205.
Your Name
If a middle name is shown on your ticket, enter your first name followed (with no space) by your middle name in the "First name" field. For example, if the name on your ticket is John Scott Doe, you would enter it like this:
First Name: JOHNSCOTT Last Name: DOE
If your reservation cannot be confirmed or you have questions, please contact the office where you booked your reservation.
Please reserve your seat at least 48 hours prior to the departure of your international flight. If you miss the 48-hour cut-off time, you will be able to reserve your seat on the online check-in screen from 24 hours prior to departure.
This service may be unavailable for some passengers traveling with infants or on certain routes. Please see the information on eligible passengers and routes for details.
Have your printed or mobile boarding pass with you. Check bags at least 60 minutes before your flight and be sure to get to your boarding gate at least 30 minutes ahead of departure.
Passengers Who Have Upgraded:
Check-in will be available for the higher boarding class.
Passengers Waitlisted for an Upgrade:
Passengers who have upgraded before the departure date can check in for the higher boarding class. Those not upgraded yet will be checked in for the boarding class on their purchased ticket.
Passengers Using Upgrade Points on the Departure Date:
Please inquire at the airport counter. We recommend that upgrades be reserved in advance whenever possible.