Management of Personal Information/Personal Data by Yourself

You can make various settings for your registration information, email newsletters and other mailings as well as settings for cookies and advertising identifiers, and you can also make requests for disclosure, etc.

Manage of personal information and personal data by yourself through PC and smartphones.

How to Make Privacy Settings (setting and changing information related to ANA Mileage Club membership)

If you wish to set up or change your registration information, email newsletters, or other mailings related to your ANA Mileage Club membership, please refer to this pageOpens in a new window. In the case of an external site, it may or may not meet accessibility guidelines..

How to proceed

(For PC)

(For smartphone or another mobile device)

  1. 1

    After logging in to your ANA Mileage Club account, click “My Menu” from menu bar.

    After logging in to your ANA Mileage Club account, tap ”Manage Profile” from menu bar.

    After logging in as an ANA Mileage Club member, select “My Menu” from the top page of the ANA website.
    After logging in as an ANA Mileage Club member, select “Manage Profile” from the top page of the ANA website.
  2. 2

    Click "View or update your Profile" in "My Menu".

    Tap "View or update your Profile" in ”Manage Profile”.

  3. 3

    Click the button for the information you wish to set or change, and then complete the setting or change procedures.

    Tap the button for the information you wish to set or change, and then complete the setting or change procedures.

    After logging in as an ANA Mileage Club member, you can make settings and changes in My Menu.
    After logging in as an ANA Mileage Club member, you can make settings and changes in My Menu.
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Information that can be set or changed

Registration Information

You can check and set your ANA Mileage Club membership registration information.

Email Information

You can set up e-mail delivery settings for important announcements from ANA Group, domestic/international flight reservations, flight operation announcements, and email newsletters regarding services sent by ANA Group (for PCs and smartphones).

Mail Delivery Settings

You can set your preferences for the delivery of information on services, products, events, and campaigns by ANA Group companies, partner companies, etc., as well as operation, administration, and provision of various types of information. Please note that ANA Group will still send you information that we deem essential for your utilization of the ANA Mileage Club regardless of your delivery preference.

Other Settings

Your computer, smartphone, or tablet stores information such as cookies and advertising identifiers on your device. This information allows us to improve our services and provide you with more relevant services. You can enable/disable this information from your device.

Cookie settings

Please refer to the ANA Cookie (Cookie) Policy "5. Disabling CookiesOpens in a new window. In the case of an external site, it may or may not meet accessibility guidelines." for information on how you can set cookies on your browser.

Advertising identifier settings

ANA Group obtains and uses advertising identifiers (such as "Identification For Advertisers (IDFA)" for Apple's iOS and "Google Advertising ID (GAID)" for Google's Android OS).
If you wish to stop the delivery of advertisements using these advertising identifiers, please configure your device settings on iOS (external site) or Android (external site).
iOS (external site)Opens in a new window. In the case of an external site, it may or may not meet accessibility guidelines.
Android (external site)Opens in a new window. In the case of an external site, it may or may not meet accessibility guidelines.

Requests for Disclosure, etc. and Inquiries

You can request disclosure of your personal information, etc. in the databases of ANA and ANA Group companies by yourself or by your representative. However, we may not be able to fulfill your requests if compliance with such requests would seriously impact ANA’s business operations, result in a violation of laws and regulations, or disrupt the safety management of personal information.

Please refer to the "ANA Privacy PolicyOpens in a new window. In the case of an external site, it may or may not meet accessibility guidelines." for details on procedures and fees at ANA.

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