This desk is available to customers with an ANA Card (credit card), including family card members. The ANA Card Desk handles reservations for ANA Group-operated flights as well as inquiries regarding mileage and other services.
If you are contacting us from a region not listed on this page, please make your inquiry using the relevant number on Contact Information in Each Region and ANA Branch Office to be connected to the Reservation and Customer Service Center in either Japan or the U.S.
Follow the voice guidance and enter your 10-digit ANA Mileage Club membership number and 4-digit AMC PIN to connect to the ANA Card Desk.
Please be aware that the 4-digit AMC PIN is different to your web password (8-16 characters).