Retroactive Registration Results|Using Miles|Partner Airline Flight Awards|ANA Mileage Club

Please check Status of retroactive registration procedures or Activity Details on your mileage account.

If there are any corrections to your application details or any documentation is insufficient, please complete the retroactive registration procedures again within six months of the boarding date.

For e-mail applications, please provide your boarding date, flight number and sector, along with confirmation documentation attachments, to the following point of contact and request retroactive registration.

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It will take approximately one month to complete the procedures. In addition, we cannot provide individual responses, so please check the status of your retroactive registration for yourself.

Email Application Form

If "Not eligible for accrual" is displayed, the fare type (Japan domestic flights) or the booking class (International flights) may not be eligible for mileage accrual. Please check below to see the flights eligible for mileage accrual.

ANA Japan Domestic Flights
ANA International Flights
Partner Airlines (Press "See details of accrual rates" for the relevant airline to see eligible classes, accrual rates and eligible routes)

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If you want to check your booking class with your e-ticket receipt or boarding pass for an international flight, please refer to Examples of Where Information Can Be Found within Confirmation Documents.
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The "Y Class" on international flights may be used as a booking class or as a generic term for economy class. Even if you enter "Y Class" as your booking class, the partner airline will still determine the correct booking class and send the accrual eligibility data to us. Due to this, if the answer is that the class is not eligible for mileage accrual, it will be ineligible for mileage accrual.

If "Not eligible for accrual" is displayed even when though fare type or booking class is eligible, please contact the Contact us by email.

When making an e-mail inquiry, please enter "Retroactive Registration Results" in the subject line, and include your name as written on the ticket, date of travel, flight number (route), ticket number, and booking class (for international flights only)　and attach your confirmation documentation.

Contact us by email