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Contact us (International)

This page contains contact telephone numbers for International flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for International flights and canceling reservations.

Information

Please see here for Information Regarding Travel from/to Japan and Other Countries.
(Information) Latest flight status
Use ANA Chatbot, our automatic response service.
As of Wednesday, February 12, 2020, we have ended the day's Departure/Arrival Information service using the automated voice response system.

Procedures/Information for International Flights

You can also confirm reservation changes and flight status online.

Manage Reservations / Purchase

Delays and Cancellations

Special guidance for each country

Customers who need help

For passengers traveling with pets

FAQ

Cancellation/Delay

Cancellation/Delay certificate

Seat assignment

Search FAQ by Keyword

Make an Inquiry (International)

Use our automatic chat response service.
Introducing ANA Chatbot

Reservation Inquiries
(Including Award Tickets)

Lost Items, Damaged and Lost Baggage

Inquiries for Customers with Disabilities

Related Tags

Related Pages

Contact ANA / Frequently Asked Questions (FAQ)

Contact us (Japan Domestic Flights)

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