Please complete mileage registration procedures when making the reservation as well as when checking in at the airport.

Mileage Registration

Miles Earned from ANA Partner Airline Flights

Mileage Registration Process

  • STEP 1

    When making the reservation:

    Register your ANA Mileage Club membership number.

  • STEP 2

    On the departure date:

    Present the relevant card when checking in at the airport.

  • STEP 3

    After the flight:

    Retain the documents required for confirmation.

  • STEP 4

    Mileage will be credited to your account between 3 days and 1 month after the departure date.

    Mileage will be credited to your account.

When making the reservation / On the departure date

When Making the Reservation

Please register your 10-digit ANA Mileage Club membership number.

When Checking In

Please present your ANA Card or ANA Mileage Club Card.

A short reference note (with information in English and Simplified Chinese) is available to explain what ANA's frequent flyer program partners need to do when you request mileage registration. It can be useful when completing procedures at the airport.

  • *
  • *
    • All PDF files require Adobe Reader (free download)Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines. to view.
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  • *
    • This is also required when purchasing a ticket under the ANA flight number for a codeshare flight that is operated by an ANA partner airline.

Notes

    • The above procedures must be completed, even when using a codeshare flight under an ANA flight number that is operated by an ANA partner airline.
      Mileage accrual may not be processed automatically if the registration procedures are not completed during both reservation and check-in.
    • Registering Mileage When Connecting to Another Flight: Please present your ANA Card or ANA Mileage Club Card when making your connection.
    • Jet Airways (9W) cards currently cannot be registered through ANA Website.
      Please request registration by phone or at the check-in counter on the departure date.

After the Flight

Please ensure that you retain the required documentation*1 until after you have confirmed that the mileage has been credited to your account.

Even if you have completed the mileage registration procedures, there may be cases when mileage accrual may not be processed automatically due to system-related issues, etc., at the airline which operated the flight.

  • * 1

    Boarding pass (original) and e-Ticket itinerary receipt or passenger ticket receipt (copies accepted)

Number of Days Required for Mileage Accrual

Mileage will be credited to your account between 3 days and 1 month after the departure date.

How to Check Your Mileage Balance

ANA Internet Service (ANA Website)

Please log into the ANA website (PC/smartphone) and view your Mileage Account Summary to check your mileage balance.

Email (ANA Email Newsletters)

Mileage balance information will be sent by email once a month.

  • *
    • Customers who wish to receive their mileage statements by post can do so at the cost of 500 miles per statement.

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