Making your journey in the sky a
serene and comfortable experience.

Enjoy and relax in a space where time flows differently.
Be fully satisfied with our superb service.

Premium Member Service Desk

Various type of services are available from service inquires to flight reservations.
Please make use of Premium Member Service Desk.
Your call will be prioritized when you call the Premium Service Desk.

Eligible members

About Premium Member Service Desk

Lounge Access

Spend a quiet moment reading a newspaper or magazine.
Enjoy the complimentary beverages and à la carte meals at any time.
Sit back, unwind and enjoy a quiet moment in a relaxing space, before boarding.

Eligible members

2 million LT

miles or more

About Lounge Access

Concierge Service

Our concierge staff stationed at the check in counter and lounges will ensure that you are comfortable as possible before your flight.
For comments, concerns or questions please feel free to contact us any time.

Eligible members

2 million LT

miles or more

About Concierge Services

ANA Upgrade Seat Awards

Use Upgrade Points to upgrade your seat to the next higher class of service.
Upgrade to Premium Class on domestic routes.
Upgrade to Business Class or to First Class on international routes.
Enjoy more personal space.

Eligible members