How to Apply for
ANA Partner Airline Flight Awards

Return to Flight Awards List

Information

The required mileage for reservation and ticketing of ANA international and partner airline flights award tickets will be revised for flights departing from and arriving at some zones on and after April 18, 2024 0:00(JST). For details, please see Partial Revisions to Required Mileage for ANA International and Partner Airline Flight Awards.

Award Ticket Reservations

Application procedures cannot be completed at the airport.

Applying via the ANA Website

Reservations and Applications for Partner Airline Flight Awards

Please click Reservations and Applications for Partner Airline Flight Awards and then log in to your account to make an application.

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In order to combine their family members' miles to redeem awards, the primary member must log in and submit a request.
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Flight awards are not available for any itineraries which are displayed with the message "This service is not available for the specified itinerary" on the awards reservation screen. (The system determines whether or not an itinerary is applicable.)
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Ticket issuance and mileage deduction for Air Macau (NX), Eurowings (EW), Philippine Airlines (PR) and Virgin Atlantic Airways (VS) cannot be processed through the ANA website. Please contact the ANA Mileage Club Service Center to make reservations.

Itineraries and Airlines for Which Applications Cannot Be Processed through the ANA Website

Make Reservations by Phone

ANA Mileage Club Service Center

International Flights/Flights Award Reservations (Select "2")

When Requesting from outside Japan

Please see Contact Information in Each Region.

Notes

If you are using Scandinavian Airlines, Ethiopian Airlines, South African Airways, Singapore Airlines, Eurowings, Garuda Indonesia, Virgin Atlantic, or Virgin Australia, you may not be able to purchase tickets for infant passengers who do not require a seat.
If you wish to make a purchase, we kindly ask you to contact us by phone to confirm before applying for the award ticket of the accompanying adult.
Open-ended tickets without a flight reservation cannot be issued.
Waitlisting is not available (including for ANA flights). Award reservations must be made for all sectors.
The number of seats that can be used with award tickets is limited. Reservations for award seats may not be available for some flights
Some flights may currently be suspended or may only be operated during certain seasons. Even if flights are indicated in the charts, they may not actually be operated.
Please note that departure/arrival times and aircraft types are subject to change without notice.
Mileage is not accrued when using award tickets.
With the exception of miles which are eligible for unused award refunds, miles which have been used for award redemption cannot be refunded to a mileage account or exchanged for another award, even if the originally redeemed award was not used.
Please see Changes / Refunds for further details on reservation changes and cancellations.

Reservation Period

From 09:00 (JST) 355 days prior to the departure date (excluding the departure date itself) for the return flight in your itinerary until 96 hours prior to the departure of the first sector.

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The reservation start date may vary by airline. Reservations can be made after all the sectors in the itinerary have become available for application.
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A roundtrip must be reserved and ticketed.
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For Shenzhen Airlines, the reservations for the summer and winter flight timetables open 2 months prior to the respective timetable.

Summer Timetable and Winter Timetable Periods

Summer Timetable	From the last Sunday in March until the last Saturday in October
Winter Timetable	From the last Sunday in October until the last Saturday in March

Ticketing Period

Tickets will be issued when reservations have been made for all award ticket sectors of the itinerary.

However, if a ticketing deadline has been specified separately, tickets must be issued before that deadline.

If ticketing is not completed by the specified deadline, your reservation will be cancelled automatically.

Notes

When using an ANA partner airline flight award, a minimum of USD 57 (as of February 2015) must be paid as taxes, Passenger Facility Charge, fuel surcharge, and other fees in addition to the miles that are used for award redemption. Such taxes and fees may change, and they are calculated based on the itinerary, class of service, exchange rates, etc. Furthermore, these taxes and fees must be paid in advance via credit card by the AMC member or the actual passenger at the time of ticket issuance.

Duplicated Bookings

Once reservations are considered as Duplicated Bookings, ANA or the travel agent would ask to cancel unnecessary segments.

We'd like as many people as possible to enjoy our flights, and we thank you for your understanding and cooperation.

Duplicated Bookings

Ticket Service Charge

This is a processing fee charged when a ticket for a new ANA partner airline filight award is issued at ANA. As a general rule, the following ticketing service charge applies to per passenger for one set of flight tickets.

Ticketing Service Charge by purchase location

Ticket Purchase Locations	Ticketing Service Charge
ANA website	None
Japan	JPY 2,200
South Korea	KRW 30,000
Mainland China	CNY 150
Hong Kong	HKD 200
Taiwan	TWD 780
Singapore	SGD 35
Thailand	THB 800
Myanmar	USD 25
Vietnam	VND 600,000
The Philippines	USD 25
Indonesia	IDR 400,000
Malaysia	MYR 80
Cambodia	USD 20
United States	USD 25
United Kingdom	GBP 10
Switzerland*1	CHF 20
Russia	EUR 15
Sweden	SEK 160
Turkey	USD 15
Other European Countries	EUR 15
Australia	AUD 25

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Ticketing service charges will be waived for award tickets which are issued for infants under the age of 12.
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Ticketing service charges will not apply to reservations for itineraries and airlines (excluding Round the World itineraries) which cannot be made through the ANA website.