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Changes to How You Go Through Security Checkpoints and Boarding Gates for Japan Domestic Flights

From May 2023, we will be gradually rolling out updates to ticket gates at security checkpoints and boarding gates for Japan domestic flights.
The way you go through security checkpoints and boarding gates will change due to these updates.
Passengers will be able to go through without the need for contact and face-to-face encounters with staff, ensuring passengers can easily and seamlessly enjoy a safe trip with peace of mind.
This also contributes to our ESG goals through reducing the use of paper media.

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The Guidance for Boarding
Explains which boarding passes can be used at the airport and how to get through security and the boarding gate.
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      What You Need

      Please use online check-in, or have you boarding pass issued at the airport with you when you go through the security and boarding gate.

      Mobile Boarding Pass

      Issued by a self-service check-in machine

      Issued at an airport counter

      Boarding pass issued via PC

      New security procedures

      The new security checking machines will allow passengers to go through without the need for contact and face-to-face encounters with staff.

      Applicable Airports

      New-Chitose, Tokyo (Haneda), Osaka (Itami), Osaka (Kansai), Nagoya (Chubu), Okinawa, Matsuyama, and Kumamoto

      How to Use

      Discontinuance of Security Certificate and Boarding Information

      Security Certificate and Boarding Information forms issued at security checkpoints and boarding gates will be discontinued.

      Security Certificate

      The Security Certificate previously issued at security checkpoints will be discontinued due to the updated machines.
      Please check your boarding pass for details such as your boarding gate, group number and seat number.

      Boarding information

      Boarding Information slips will not be issued from the new ticket gates.
      Passengers who previously were using Boarding Information slips as proof of boarding are asked to instead issue a Boarding Certificate.

      Changeover Period

      Updates will gradually roll out from May 2023

      Implemented Airports

      Implemented Airports

      • *

        As of December 20, 2024

      New-Chitose, Wakkanai, Rishiri, Asahikawa, Obihiro, Kushiro, Memanbetsu, Okhotsk-Monbetsu, Nemuro-Nakashibetsu and Hakodate

      Aomori, Akita, Odate-noshiro, Sendai, Fukushima and Syonai

      Haneda (Partially), Narita, Hachijo and Niigata

      Shizuoka, Nagoya (Chubu), Komatsu, Toyama and Noto

      Itami, Kansai, Kobe, Hiroshima, Iwakuni, Okayama, Hagi-Iwami and Yamaguchi-Ube

      Takamatsu, Tokushima, Matsuyama, Kochi, Tottori and Yonago

      Nagasaki, Goto-Fukue, Tsushima, Iki, Kitakyushu, Saga and Oita

      Fukuoka, Miyazaki, Kumamoto and Kagoshima

      Naha, Ishigaki and Miyako

      • *

        Changes will be implemented on a gradual basis at the airports other than those listed above.

      • *

        The implementation schedule going forward will be announced on this page once the details have been confirmed.

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