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Narita, Haneda
Scan the 2D barcode with your smartphone for information on how to use the self-service check-in machines.
The actual usage flow may differ according to the kiosk specification of each airport.
STEP 1
STEP 2
Please confirm the various cautions related to hazardous materials and dangerous goods.
The display language can be changed at any time by tapping the "Other Language" button in the upper right-hand corner of the screen.
STEP 3
Select your preferred method to search for your reservation.
If you select "Search by Reservation Number", proceed to Step 4.
If you select "Search by Mileage Card Number", proceed to Step 6.*1
If you select "Search by Passport", proceed to Step 7.*1
If you select "Search by Boarding Pass Barcode", proceed to Step 8.
Only applicable if your boarding pass was registered to your reservation information in advance.
STEP 4
Enter the reservation number (6 alphanumeric characters) that is found on your itinerary receipt.
Proceed to Step 9.
STEP 5
Enter the 13-digit e-Ticket number that is found on your itinerary receipt.
Proceed to Step 9.
STEP 6
Insert the mileage card that is registered to your reservation information into the card reader slot.
Proceed to Step 9.
If you do not have your mileage card with you, please select "Enter Card Number" and input the number manually.
STEP 7
Place the passport that is registered to your reservation information onto the passport reader.
Proceed to Step 10.
STEP 8
Place the 2D barcode (QR code) that is printed on the upper right corner of your itinerary receipt onto the barcode reader.
Proceed to Step 9.
STEP 9
Place your passport onto the passport reader to register the relevant information.
STEP 10
Confirm that the displayed passport information is correct.
STEP 11
Check the reservation details displayed and tap the Confirm button.
After the boarding pass has been issued, proceed to Step 28.
STEP 12
After selecting your desired seat, tap the Confirm button.
Proceed to Step 11 again to view the latest details for your reservation.
STEP 13
Select the relevant airline or insert the relevant membership card into the card reader slot.
If you have selected the airline, proceed to Step 14.
STEP 14
Enter the membership number that you wish to register.
After you have registered your number, proceed to Step 11 again to view the updated details for your reservation.
STEP 15
Customers who are entering the United States on a visa need to select their own country/region as the country/region of residence.
STEP 16
Please select the United States.
STEP 17
Enter the zip code of your address while in the United States.
If you are connecting to a flight to another country/region, please enter the number "99999."
STEP 18
Enter the state that you will stay in while in the United States.
If you are connecting to a flight to another country/region, enter the name of the destination country/region as the state name.
STEP 19
Enter the city that you will stay in while in the United States.
If you are connecting to a flight to another country/region, enter the name of the destination city as the city name.
STEP 20
Enter your address while in the United States (street name, hotel name, etc.).
If you are connecting to a flight to another country/region, enter the word "TRANSIT."
STEP 21
STEP 22
Place the barcode of the visa that you are using to enter the United States onto the reader.
After the boarding pass has been issued, Step 28 will be displayed.
STEP 23
Select permanent resident card (Green Card) or resident card, then enter the relevant information.
STEP 24
STEP 25
Select the number of pieces of baggage that you are checking in.
Proceed to Step 26.
STEP 26
STEP 27
STEP 28
Please collect the issued boarding pass.
STEP 29
This confirms the completion of check-in procedures.