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Information about ANA Self Service Check-in Machines (International Routes)

Eligible Airports

Seattle, Los Angeles, Honolulu

How to Use

  • *

    The actual usage flow may differ according to the kiosk specification of each airport.

  • STEP 1

    Initial Screen

    You will be transferred to Step 2 after a few seconds.

  • STEP 2

    Dangerous Goods Screen

    Please confirm the various cautions related to hazardous materials and dangerous goods.

    • *

      The display language can be changed at any time by tapping the "More Languages" button in the upper right-hand corner of the screen.

  • STEP 3

    Reservation Search Method Screen

    Select your preferred method to search for your reservation.

    • If you select "Enter / Confirmation Number", proceed to Step 4.

    • If you select "Enter / Frequent Flyer Number *1", proceed to Step 5.

    • If you select "Enter / e-Ticket Number", proceed to Step 6.

    • If you select "Swipe / Frequent Flyer Card *1", proceed to Step 7.

    • If you select "Scan / Passport *1" "Scan / Boarding Pass" "Scan / Mobile Boarding Pass", proceed to Step 8.

    • * 1

      Only applicable if your boarding pass was registered to your reservation information in advance.

  • STEP 4

    Search by Confirmation Number Screen

    Enter the confirmation number (6 alphanumeric characters) that is found on your itinerary receipt.
    Proceed to Step 9.

  • STEP 5

    Search by Frequent Flyer Number Screen

    Enter the frequent flyer number that is registered to your reservation information.
    Proceed to Step 9.

  • STEP 6

    Search by e-Ticket Number Screen

    Enter the 13-digit e-Ticket number that is found on your itinerary receipt.
    Proceed to Step 9.

  • STEP 7

    Frequent Flyer Card Reader Screen

    Insert the frequent flyer card that is registered to your reservation information into the card reader slot.
    Proceed to Step 9.

    • *

      If you do not have your requent flyer card with you, please tap the Back button and proceed to Step 3. And input the number manually.

  • STEP 8

    Reader Screen

    Place the passport that is registered to your reservation information or the 2D barcode (QR code) that is printed on the upper right corner of your itinerary receipt onto the reader.
    Proceed to Step 9.

  • STEP 9

    Passport Information Registration Screen

    Place your passport onto the passport reader to register the relevant information.

  • STEP 10

    Reservation Confirmation Screen

    Check the reservation details displayed and tap the Next button.
    Proceed to Step 13.

    • If you wish to confirm your seat location or change your seat selection, tap the Change Seats button. Proceed to Step 11.

    • If you wish to register your mileage, tap the Edit button. Proceed to Step 12.

  • STEP 11

    Seat Map Screen

    After selecting your desired seat, tap the Continue button.
    Proceed to Step 10 again to view the latest details for your reservation.

  • STEP 12

    Enter Frequent Flyer Number Screen

    Select the relevant airline from the Suggestions and enter the frequent flyer number that you wish to register.
    After you have registered your number, proceed to Step 10 again to view the updated details for your reservation.

  • STEP 13

    Check-in Baggage Confirmation screen

    If you do not have baggage to check in, select No Baggage to check-in.
    Proceed to Step 16.
    If you have baggage to check in, select Baggage to check-in.
    Proceed to Step 14.

  • STEP 14

    Enter Baggage Quantity Screen

    Select the number of pieces of baggage that you are checking in.
    Proceed to Step 15.

  • STEP 15

    Collect Baggage Tag and Baggage Check-in Procedures Screen

    Take the baggage tags and confirm the details, then tap Next.
    Proceed to Step 16.

  • STEP 16

    Collect Boarding Pass and Check-in Complete Screen

    Collect the issued boarding pass and confirm the completion of check-in procedures.