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Inquiries (ANA Mileage Club Service Center)

ANA Mileage Club Service Center

Before contacting us (FAQ)

Choose Your Inquiry Method

Use our automatic chat response service.

Email inquiry

  • We cannot provide information on seat availability or handle reservation-related requests (new reservations, changes/cancellations, and refunds) via email.

  • It may take some time for us to respond to email inquiries.

  • If you have already made your request over the telephone or on the ANA website, we may not reply to your email.

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    We kindly ask that you refrain from using our email replies for other purposes, such as posting them in part or whole on social networking sites.

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    Please note that we may not be able to reply depending on the content of your inquiry.

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    We do not accept sales-related requests, invitations, etc. via this inquiry form.

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