Inquiries

Inquiries for the [JCB ORIGINAL SERIES]JCB CARD Plus ANA Mileage Club

Inquiries are different by issuing company

Issuer: JCB Co., Ltd.

JCB Information Center

For inquiries, please check the JCB card site.

https://www.jcb.co.jp/support/jcb_contact/ (Text is available in Japanese only.)

Hours of operation : 9:00 a.m. - 5:00 p.m. (365 days a year)

  • *

    Please call JCB Gold desk at the number at the bottom of the back of your card.

Issuer: Hokuriku Card Co., Ltd.

Hours of operation : 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, national holidays and 12/31-1/3)

Issuer: Miyagin Card Co., Ltd.

Hours of operation : 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, national holidays)

Issuer: The Awagin Card Co., Ltd.

Hours of operation : 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, national holidays and 12/31-1/3)

Issuer: Senshu Ikeda JCB Co.,Ltd.

Ikeda Senshu JCB Card Infomation Center

Hours of operation : 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, national holidays and 12/31-1/3)

Issuer: Musashino Card Co., Ltd.

Hours of operation : 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, national holidays and 12/31-1/3)

Issuer: The Torigin Card Service Co., Ltd.

Hours of operation : 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, national holidays, Year-end and New Year holidays)

Issuer: The Kyushu Card Co., Ltd.

Hours of operation : 9:00 a.m. - 5:00 p.m. (except Saturdays, Sundays, national holidays and 12/31-1/3)