At the Airport

ECONOMY CLASS

Information is available here on procedures up to boarding, such as check-in and baggage screening, for passengers traveling in Economy Class on ANA international flights.

Airport Procedures on Day of Departure (From Departure to Arrival)

STEP 1 Airport Procedure

If you use online check-in, there is no need to go to the check-in counter.

Procedures at Each Airport

Check-in
STEP 2 Checking in baggage

Please proceed to the baggage counter to check in your baggage.

Fragile luggage checked in will be given a special tag or sticker.

Baggage
STEP 3 Security Check

Baggage will need to be checked at the security checkpoint.

There may be long lines depending on the airport and time of day, so please proceed to the security checkpoint with adequate time to spare.
STEP 4 Immigration

You must present your travel documents. Immigration is completed at this step.
STEP 5 Boarding and Disembarking

Information is provided beforehand via announcements for smoother boarding and disembarkation.

About Boarding

For information on boarding order, please see
Boarding Order.

About Disembarking

Disembark after passengers flying first class and business class.
STEP 6 Immigration

You must present your travel documents to proceed with immigration.

Necessary documents may differ by the country. Please check in advance.
STEP 7 Baggage Claim

Pick up your baggage after passengers flying in First Class/Business Class/Premium Economy.

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All images used are for illustrative purposes only.

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Recommended Optional Services
for Economy Class Customers

Keep My Fare

Keep My Fare is a convenient service that enables you to hold onto reservation and fare details if you need more time to decide your ticket purchases.

Paid Lounge Access

Take a moment to relax in a sophisticated environment before you depart. You can use our airport lounges for less by booking in advance via the ANA website. ( Excluding the Mexico website. )

Paid Advance Seat Reservation

Pay a reservation fee and make an advance reservation for aisle or window seats, a seat conveniently located toward the front of the aircraft for smooth boarding and disembarkation, or one of our popular seats with extra legroom.

Pre-paid Extra Baggage

This is a convenient service that allows you to pay additional charges in advance on the ANA website for baggage which exceeds the free checked baggage allowance.

ANA Wi-Fi Service

With our in-flight Internet service, you can access the Internet, use email and remain connected through social network sites.

ANA My Car Valet Service

With this convenient service, you can drop off your car at Narita airport and get it back upon your return.

Special Meals

In addition to special meals for children and babies, we have a wide selection of special meals to meet specific dietary requirements for health or religious reasons.

In-flight Duty Free Pre-order Service

This service enables you to place an order for in-flight duty free products before your flight. With an excellent selection of products available, place an order to take advantage of incredible duty free prices.