Caregiver's Fare

Applicable to a caregiver who must travel between two locations in order to provide care for a relative (within two degrees of kinship, such as grandparents, grandchildren, siblings etc.) who needs care or is certified as requiring long-term care. See here for details.
Please note that the eligible age for relatives within two degrees of kinship varies depending on the boarding and ticketing dates.
Ages 3 and over: If the flight departs on or after March 31, 2024, and the ticket is issued on or after February 1, 2024
Ages 12 and over: If the flight departs before March 30, 2024, or the ticket is issued before January 31, 2024

The Caregiver's Fare is only available for 1 flight route between the airport nearest to the caregiver and the airport nearest to the person requiring long-term care.

If there are no nonstop ANA flights available on this route, you may select up to 2 transit points between your departure point and destination. (Only available on the same day or for the shortest itinerary available for reservation.)

If certain sectors include another airline's flight or another mode of transportation such as JR trains, it will not be possible to apply the Caregiver's Fare to the itinerary.

* When reserving/purchasing a ticket and boarding a flight with that ticket, you will require the ANA Mileage Club Card for which your Caregiver's Fare information has been registered. If you cannot present your card, the discount will not be applied to your fare.

* Reservations and purchases can be made regardless of the validity period of the Caregiver's Fare information.

However, you will be unable to board the flight with the Caregiver's Fare if your Caregiver's Fare information expires before departure. If this information has expired at the time of reservation/purchase, please make sure to renew it by the departure date.

■Guide to Caregiver's Fare Information Registration [Registration Procedure]

From 09:30 (JST) 355 days prior to the departure date up to the departure date itself.

* Reservations and purchases can be made regardless of the validity period of the Caregiver's Fare information.

Tickets are valid for 1 year (up and including the same date as that of ticket issue one year later) days from their date of issue (date of purchase*2). Reserved tickets are valid only for the concerned flight, so if they are not changed or cancelled prior to the departure of the concerned flight, they may not be used for any other flights.

Reservation changes for the same sector are permitted before the departure date. However, the name of the passenger, the segment, and the airline to be used cannot be changed.

Refer to this information regarding destination airport changes for routes departing from and arriving at Tokyo, Osaka, the Northern Kyushu region (Fukuoka/Kitakyushu/Saga), and Hiroshima/Iwakuni.

Fare adjustment is required when the fare of the purchased ticket and that of the actual flight differs.

<Changing to Premium Class>

Passengers can change to Premium Class for an additional fee at the airport on the departure date if Premium Class seats are available.

Please see the links below for the fees. (Same-day Upgrade Fee applies.)

ANA Mileage Club members can make an upgrade reservation on the departure date. Please see here for further details.

Refunds can be applied for up until 30 days after the flight ticket's expiration.

Charge (Refund charge and Cancellation charge) will be applied.

100%

Registration will have to be completed again if there is a change in the membership number of the ANA Mileage Club Card for which your Caregiver's Fare information was registered. For further details, please see the information for customers who have received new cards.

ANA Caregiver's Fare Registration Office

Address: ANA Caregiver's Fare Registration Office Staff, P.O. Box 48, Kamata Post Office, Japan Post Co., Ltd., 144-8691

Office Hours Weekdays 9:00AM - 5:00PM (Closed on weekends and public holidays)

Telephone Number: 03-6633-1794 (toll)

Only available via the Japanese website. Please contact the ANA Reservation and Information Center.