Passenger Information Registration

  • You will require an ANA Mileage Club Card to register your passenger information.

  • You can register your passenger information free of charge.

  • You will need to re-register your passenger information should your ANA Mileage Club membership number change.

Passenger Information Registration Process

1.If you are not an ANA Mileage Club member, please join the ANA Mileage Club first

Image of ANA Mileage Club Card

You can join the ANA Mileage Club from the home page.

Once you have joined on the home page, your "Membership No.*" will be displayed on the "Registration Completion" screen.

  • *

    Make sure to keep this number in a safe place as you will require it to register your passenger information.

  • *

    If you are applying with an ANA Mileage Club enrollment form, please send the form to the ANA Mileage Club Service Center.

2.Applying to Register Passenger Information

This can be done by post or at an ANA domestic airport counter.

Inquiries

<Inquiries regarding Information Registration>

Disability Discount (registering Identification Booklet for Persons with Disabilities)

Senior Special/Youth Special (registering date of birth)

Islands Ticket (Islands Ticket Registration)

ANA Passenger Information Registration Office

Operator hours: Weekdays 09:00-17:00 (JST) (not available on weekends, national holidays, or the year-end/New Year holiday period)

03-6633-1821

(toll)

Caregiver's Fare (registering Caregiver's Fare information)

ANA Caregiver's Fare Information Registration Office

Operator hours: Weekdays 09:00-17:00 (JST) (not available on weekends, national holidays, or the year-end/New Year holiday period)

03-6633-1794

(toll)

<Inquiries regarding Fares>

ANA Domestic Reservation and Customer Service Center

Operator hours: 08:00-20:00 (JST) (available year-round)

<Inquiries regarding Mileage (E.g., Loss of ANA Mileage Club Card, Change of Main Card, Combining Mileage Accounts)>

ANA Mileage Club Service Center

Operator hours: Weekdays, Saturday 09:00-17:00 (JST) (not available on Sunday, national holidays, and during the New Year holiday period)