Use of Japan Domestic Airports and Cabins during Busy Periods (Japan Domestic Flights)

This page provides information to ensure all our passengers enjoy a smooth boarding experience.
Please check this information before going to the airport.

Information

Airports may be very crowded during long public holidays in Japan such as the year-end/New Year period, Golden Week, and the Bon Festival. Security checks have also been enhanced (to include outerwear, shoe, and pat-down screening) and may therefore take longer than usual. Please arrive at the airport with adequate time to spare.
Nearby roads may be very congested and parking facilities may operate at full capacity during the period above. Use of public transportation is recommended. When travelling to the airport by car, please check the availability status of the parking facilities at the relevant airport.
We kindly ask you to observe the following baggage-related points to help us ensure on-time departures.

・If your carry-on baggage exceeds the size and quantity restrictions, please check in the relevant piece(s) at a counter.

・Please make use of the storage space on board as shown under How to Store Carry-on Baggage.

・Passengers are permitted to carry one piece of baggage on board, in addition to their personal belongings (handbag, camera, umbrella, etc.).

・Sharp objects such as scissors, knives and cutters are not permitted to be carried on board. Please check them in at a counter.
Information on Using ANA Junior Pilot (Unaccompanied Minors)
From 13 April 2023, the bus stop to Satellite terminal has been relocated to the bus lounge due to terminal renovation works.

Each Airport Information

For customers using International airports

Frequently asked questions for Japan domestic flights.

Departure procedures

We kindly request that passengers confirm the following times by which each of the pre-boarding procedures should be completed.

*

You may not be able to board your flight if you do not observe the cut-off times shown in Steps 2 to 4.

STEP 1

Arrival at Airport

Please arrive at the airport in good time.
Please see Airport Information to confirm the required time for each procedure at the airport.
STEP 2

Security

Please Pass through the security checkpoint at least 20 minutes prior to the departure time.
STEP 3

Boarding Gate

Please come to the gate at least 10 minutes prior to the departure time.
STEP 4

Departure Time

The departure time is when the aircraft starts moving.

Process below is necessary after you board.

STEP 1

The aircraft doors are closed.
STEP 2

The passenger boarding bridge is removed from the aircraft.
STEP 3

Clearance for departure from the air trafic controller.
STEP 4

The aircraft departs.

The aircraft will depart after the cabin crew confirm that every passenger is seated.

Information for a smooth boarding experience

Each Airport Information

Information about airports

Boarding procedures

Online Check-In

Airport Check-in

Passengers who use Shareholder's Benefit Discounts

Checked Baggage

Baggage which cannot be carried on board aircraft must be checked in at a baggage check-in counter in the departure lobby.
During periods that are expected to be especially busy such as the summer holidays, the year-end/New Year holiday period and Golden Week, please check in your baggage at your earliest convenience.
Unsealed paper bags and souvenir bags that are checked in may be sealed with gum tape to prevent their contents from spilling out. We kindly ask that customers take the necessary precautions to ensure the contents of their checked baggage do not spill out.
When collecting baggage at the arrival airport, customers are advised to check the number on the baggage tag against the number on the baggage claim tag they received at the baggage drop-off counter. There may be many pieces of baggage which look similar, including wheeled suitcases and bags containing souvenirs. We therefore ask that customers take care to ensure that they do not pick up the wrong piece(s) of baggage.

Checked Baggage (Japan Domestic Flights)

How to Stow Your Carry-on Baggage

Carry-on Baggage

To avoid delaying due to carry-on baggage, make use of storage as below. Thank you for your cooperation.

When using overhead stowage, put baggage orderly.

Use space under the seat.

Passengers who need special assistance

We offer support to passengers who need special assistance during their air travel.

SPECIAL ASSISTANCE

Caution

Increased security checks

For the security check, remove any laptops, plastic bottles, or cigarette lighters from your bag and place them inside a basket.
Place smaller articles (such as keys, cell phones, and purses), fashion belts, jackets, and other such items either inside your bag or a basket before undergoing the security check.

According to the instruction by the Ministry of Land, Infrastructure, Transport and Tourism, airport security has been tightened and security checks increased, with the passengers now subject to shoe checks, etc.
There may be long lines at the security checkpoint and it may take some time to go through the security check. Pass the security checkpoint early and proceed to the boarding gate.

The tips below will allow you to pass smoothly through the security checkpoint.

After the security checkpoint, put your cigarette lighter in your pocket or otherwise carry it on your person. One person is allowed to bring one cigarette lighter on board the aircraft.
(Lighters containing oil tanks, cigar lighters and pre-mixed burner lighters (turbo lighters, jet lighters, lighters producing a blue flame etc.) cannot be carried on board or checked in.)
Restricted and dangerous items

Restrictions are in place for the carry-on and check-in of ski/snowboard waxes, sprays, etc.

Please be aware that dangerous goods such as fireworks, gas canisters for camping use, portable oil-filled body warmers, and lighter fuels (gas and oil) may not be included in either a carry-on baggage or checked baggage. For more detailed information concerning dangerous articles, please see "Baggage that requires special attention".
Charging devices with built-in/mounted lithium ion batteries

Charging devices with built-in/mounted lithium ion batteries used to charge cell phones may cause a fire, and so these devices cannot be included with checked baggage. Just like you do for spare batteries, protect the terminals of your charger and carry it with you into the aircraft. See General electronic devices with built-in/mounted lithium batteries or lithium ion batteries for details.