Information about Busy Periods at Airports in Japan (International Flights)

This page provides information to ensure all our customers enjoy a smooth boarding experience.

Please check this information before going to the airport.

We kindly request that passengers confirm the following times by which each of the pre-boarding procedures should be completed. We thank you in advance for your cooperation.

Below are the procedures after you board, until departure.

The aircraft will depart after the cabin crew confirm that every passenger is seated.

A passport check is conducted at every international boarding gate.

We kindly ask that all passengers prepare their passport and boarding pass prior to arriving at their boarding gate.

Special guidance at each overseas airport Information on the process for entering and exiting the country, as well as baggage, etc. is available. Please read it prior to departure.

According to the instruction by the Ministry of Land, Infrastructure, Transport and Tourism, airport security has been tightened and special security checks increased, with passengers now subject to shoe checks, etc. It may take time to pass the security checkpoint, so please pass the security checkpoint early and proceed to the boarding gate.

You will not be able to take your baby stroller into the cabin. Please remove the included accessories and check in the stroller.

The baggage counter may be crowded, so check in your baggage early. Passengers are allowed to carry on only 1 piece of baggage in addition to personal belongings (handbags, laptops, cameras, umbrellas, etc.). Be sure to check in other baggage at the baggage counter. Cigarette lighters, Smartphone batteries with built-in lithium ion batteries cannnot be check-in, so please check them to carry onto the aircraft. Please confirm in advance how your checked baggage should be handled.

Carry-on baggage is limited to 1 item that must weigh 10kg (22lbs) or less combined weight of all personal belongings and measure within 55cm × 40cm × 25cm, with all three measurements not exceeding a total of 115cm. Cutting tools such as scissors, as well as golf clubs etc. cannot be carried on board, so please check them in ahead of time.

Baggage inspection machines at the security checkpoint of Japanese domestic airports are fitted with a gauge that checks the size of carry-on baggage.

If you register your information in advance, you can check in online from 24 hours prior to the departure of your international flight! Make most of your time during busy periods.
Please complete "Online Check-in" before arriving to the airport.

ANA is situated in the south wing of Terminal 1 at Narita Int'l Airport. Please check-in at the counter of the operating airline when taking a code share flight operated by another airline. For details, please see Code share flight.

If you take the Tokyo Monorail or the Keihin Electric Express Railway to the airport, please be careful not to miss the airport stop.

Basic information on each city including the time difference and currency as well as airport access and immigration documents is provided. We hope it will be useful when planning your journey.