Frankfurt

On level 3 (Hall B) of Terminal 1, there are immigration booths, customs (1), escalators and elevators. On level 2 (Hall B), there is an information counter, a currency exchange booth, the S-Bahn regional train station, a passageway to the long-distance train station, escalators and elevators. Halls C and B on Level 1 each have a baggage claim area and customs (2). There is also an information counter, escalators and elevators, and near exit 6 there is a currency exchange booth, the train station, bus stops, and taxi stands.

The ANA check-in counters (450 to 452) are located in Hall B on level 2 of Terminal 1, close to Entrance 4. In Hall C, there is a VAT Refund (Checked baggage) . After check-in, please proceed through immigration, security check, or the Gold Track security check lane and proceed to your boarding gate. The area after immigration, there are VAT Refund (Carry-on baggage), toilets, smoking room, escalator and elevator. Close to the boarding gate, there are the Lufthansa Business Lounge and the Lufthansa Senator Lounge.

The SkyLine connects the different areas of Terminal 1 and 2. Stops A/Z, B, and C are located on level 4 of Terminal 1, while stop D/E is located on level 4 of Terminal 2. Adjacent to Terminal 1 is the Sheraton Frankfurt Airport Hotel & Conference Center, the Frankfurt Airport Center, and parking lots, as well as a passageway to the AiRail Terminal and the long-distance train station.

Passengers connecting to Germany domestic flights or flights to a Schengen country should proceed to immigration and customs on Level 3 (Hall B) of Terminal 1. After passing through immigration and customs, passengers connecting to A/Z in Terminal 1 or D/E should take the escalator up to SkyLine stop B. Passengers connecting from Hall B should go down to level 2 (departures). Passengers connecting to Gates A should pass through security or the priority security lane on level 2 and then proceed to Gates A. Please note that when connecting to Gates A1 to 69, you must take the elevator down to the underground level and walk through the connecting tunnel to the gates. Passengers arriving at Gates C who are going to Hall A/Z or D/E should proceed to SkyLine stop C. Passengers connecting to a non-Schengen country do not need to enter Germany. Passengers connecting to Gates B should proceed on foot to level 3 to pass through security or the priority security lane, take the elevator down to level 2, and proceed to the boarding gate. Passengers connecting to Gates C should go on foot from level 3 to Hall C. Passengers connecting to Gates D/E in Terminal 2 or Z11 to 25 should take the SkyLine to the relevant stop. On level 3, there is also the Lufthansa Lounge and an information counter. On level 2, there is a currency exchange booth, an information counter, ANA check-in counters, the S-Bahn regional train station, and the passageway to the long-distance train station, as well as escalators and elevators. On level 1 (Halls B/C) of Terminal 1, there is the baggage claim area.

Passengers arriving at A Gates (A1 to 69 and Bus gate) should take the elevator next to A15 down to the underground level, walk through the connecting tunnel, and proceed to Gates B. Passengers connecting from a German domestic flight or a flight from a Schengen country without a boarding pass and arriving at C,D or E gates should proceed to the ANA check-in counters (450 to 452) on level 2 (Hall B) of Terminal 1 to perform check-in procedures. After check-in, go through security and immigration, and then proceed to your boarding gate at B area. On level 2, there is also an information counter, the Lufthansa Business Lounge, the Lufthansa Senator Lounge, escalators and elevators. On level 3 (Hall B) of Terminal 1, there is an information counter, security and the priority security lane. Passengers connecting from a non-Schengen country arriving at Gates D or E in Terminal 2 or Gates Z should take the SkyLine to Gates B or C in Terminal 1 without entering Germany, and then proceed to security.