Milan-Malpensa

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Flights operated by ANA Group will arrive at Terminal1 of Milan-Malpensa Airport.

Arrival Terminal

Immigration

Baggage Claim

Customs

  • Elevator
  • Information
  • Currency exchange
  • Railway
  • Monorail
  • Bus
  • Taxi
  • Boat
  • Toilet
  • Nursery
  • Telephone
  • Japan Post Bank
  • Smoking Room
  • Coin Lockers
  • Passengers arriving at Milan-Malpensa Airport

Immigration

Present your passport.
Customers with one of the passports may use e-gates for entry.
Japan, Australia, Canada, Israel, New Zealand, Singapore, South Korea, United Kingdom, United States, Taiwan, Vatican City, Monaco, San Marino, Malta, United Arab Emirates
For more information,please visit the Airport Authority's website.

Customs

Cash over 10,000 EUR must be declared.

Departure

Flights operated by ANA Group will depart from Terminal1 of Milan-Malpensa Airport.

Departure terminal

Check-in

Security Check

Immigration

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Nursery
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Milan-Malpensa Airport

Security Check

Business Class passengers and “Star Alliance Gold” members are entitled to priority security check access after check-in. Please present your boarding pass when using the security check.

Customs

Purchases made within EU countries are subject to value-added tax, which is refundable for travelers.

Transit

From ANA to Other Airline companies

  • Information
  • Currency exchange