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Shanghai (Hongqiao)

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Flights operated by ANA group will arrive at Terminal 1 of Shanghai Hongqiao Airport.

Arrival Terminal

Quarantine

Immigration

Baggage Claim

Customs

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Shanghai Hongqiao Airport

Immigration

Please present your passport and Immigration Card.

Customs

Please present your Customer Declaration Form at the customs if you have something to declare.
Please go to the red counter if you have items to declare or to the green counter if you do not have any items to declare.

Departure

Flights operated by ANA group will depart from Terminal 1 of Shanghai Hongqiao Airport.

Departure terminal

Check-in

Customs

Immigration

Security Check/Fast track

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Shanghai Hongqiao Airport

Check-in

Please present your passport and boarding pass.

Fast track security screening

Look for

F-Class/C-Class/VIP

Eligible
  • Business class

Transit

Passengers connecting to International flights

After completing arrival procedures, pick up your checked-in baggage at the baggage claim area and go out to the arrival lobby. Proceed to the check-in counter of your next flight on the International Departure Floor (2F).

Passengers connecting to Domestic flights

After completing arrival procedures, pick up your checked-in baggage at the baggage claim area and go out to the arrival lobby. Proceed to the check-in counter of your next flight on the Domestic Departure Floor (2F) at Terminal1 or Domestic Departure Floor (3F) at Terminal2.

From Terminal 1 to Terminal 2 / From Terminal 2 to Terminal 1

For the transfer between terminals, please use the subway line 10.

Subway Line 10

Operated at intervals of 10 minutes
Required time: 4 minutes
Cost: 3 RMB