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Terminal Change at Singapore Changi Airport
ANA Group operated flights will depart from and arrive at Singapore Changi Airport Terminal 1 until October 4, 2023.
From October 5, 2023 onwards the flights will depart and arrive from Terminal 2.
From April 10, 2020, the Early check-in counter have been temporarily suspended.
Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.
Flights operated by ANA group will arrive at Terminal 2 of Singapore Changi Airport.
Immigration
Baggage Claim
Customs
Please present your passport, Immigration Card, and Customs Declaration Form.
SG Arrival Card registration is required. Registration is possible 3 days prior to arrival. Please register on ICA web site.
Please follow the red line for customers who need to submit a tax application at customs or the green line for customers who do not need to make a declaration.
In Singapore, most of goods are subject to Consumption tax (GST) of 9% but travelers can receive the refund of GST. Note that the refund is applicable only at the shops with display of "TAX FREE SHOPPING," "TAX FREE FOR TOURISTS" or "TAX REFUND."
Flights operated by ANA group will depart from Terminal 2 of Singapore Changi Airport.
Check-in
Immigration
ANA check-in counters are located in row 8.
Please present your passport and boarding pass.
ANA Diamond Service Members and Business Class customers are able to use the SATS Premier Check-in Lounge 3hrs before STD.
Terminal 1 Transfer counter C
Terminal 2 Transfer counter E or F
Terminal 3 Transfer counter A or B.
Transit passengers connecting to LCC might be required to clear Immigration and proceed to the check-in counters.
Please go to Terminal 2 Counter E to prepare for your next flight.
Terminals 1, 2 and 3 are connected by a complimentary Skytrain service in both the public and transit areas.
Operating hours:0430 - 0130
On foot
To move between Terminal 1 and Terminal 3 within the transit area, use the inter-terminal travellators located throughout the Departure Transit areas.
To travel between Terminal 2 and Terminal 3 in the public area, use the Mezzanine Level link bridge between the two terminals.
Terminal 4 is accessible by a complimentary shuttle bus services at both public and transit areas.
Please use the free shuttle bus to travel between T1 Gate C21 , T3 Arrival Immigration Hall A and T4 Transfer Lounge
If you are transferring to Terminal 4 within the transit area, please ensure that your itinerary is through checked to your final destination.
on June 27th , 2024 (JST) current information.
Underground bus terminal in Changi airport terminals 2 → Marina area → major hotels on Orchard Road
MRT Stations (Airport Line) in Changi airport terminals 2, 3 → Tanah Merah Station (transfer to the East West Line) → City Hall Station
The City Shuttle takes passengers to major hotels in the city (except Sentosa Island and hotels in Changi Village). Make reservations via counters located in the arrival hall of Changi Airport terminals 1, 2, or 3. You can apply at the counter in the arrivals hall at any terminal of Changi Airport.
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