San Jose

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Arrival Terminal

Passport Control

Baggage Claim

Customs

Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Lactation room
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers arriving at Norman Y.Mineta San Jose International Airport
Passengers connecting from ANA to Other Airline Companies

Airport map information

On the 2nd floor of Terminal A (arrival terminal), there are immigration booths. After passing through immigration, there is an escalator down to the 1st floor. There is also an elevator up to The Club at SJC, a lounge on the 3rd floor. On the 1st floor, there is the baggage claim area and customs. After passing through these, there are taxi stands and bus stops upon leaving the building. Connecting passengers should go to the baggage counter for connecting passengers and then take the escalator up to the 2nd floor.

Immigration

Please present your passport, and Customs Declaration Form.

Customs

Carry-on luggage inspection.

Notice

Passengers who plan to travel to the United States must obtain pre-travel authorization though ESTA by themselves before departure.See "Electronic System for Travel Authorization."

Departure

Departure terminal

ANA International Airport Check-in Counter Opening Times

Airport Lounge

Check-in

Security Check/Fast track

Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Lactation room
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers departing from Norman Y.Mineta San Jose International Airport

Airport map information

In the front of the entrances to the 1st floor of Terminal A, there are taxi stands and bus stops. From there, you can reach the ANA check-in and ticketing counters. After check-in, go up to the 2nd floor where you can find the security checkpoint and priority security lane. After passing through security, proceed to the boarding gate. There is also an elevator up to The Club at SJC, a lounge on the 3rd floor.

Check-in

Please present your passport and boarding pass.

Fast track security screening

Look for

Priority Lane

Eligible

Business class
Diamond service members
Platinum service members
Super Flyers members
Star Alliance Gold members

Transit

Passengers connecting from ANA to Other Airline Companies

Make sure to pick up your baggage.
- All passengers are subject to Immigration and Customs inspection.
  
  (The same applies to cases when the final destination is not in the U.S.)
- Your checked-in baggage must be picked up after completing immigration control.
  
  (Please make sure to pick up your baggage even when the final destination is printed on the tag of your baggage.)
Proceed to the boarding gate.
- Please check-in baggage at the baggage counter for transit and proceed to the boarding gate.

Passengers connecting from Other Airline Companies to ANA

Please pass through the security check and proceed to the departure gate.

This information is current as of March 1, 2024.

San Jose Mineta International Airport to Downtown San Jose

- "→" indicates the route.

Bus and Light Rail

VTA Bus No.60 and Light Rail (VTA Bus #60 & Light Rail)

From SJC to Metro/Airport station → stations of the Light Rail in Downtown San Jose

Boarding point: From Stop 6 or 7 on the other side of the street after exiting Terminal A. Take the bus to the Metro/Airport light rail station and transfer to the blue or green light rail that will take you to downtown San Jose.
Time required: 35 to 45 minutes
Fare: $2.50 one way (the VTA 60 bus from the airport is free)
Operating hours: VTA 60 bus going north: Mon to Fri 5:30 to 0:14 (following day) (14 to 30 minute intervals), Sat 5:57 to 0:15 (following day) and Sun 5:58 to 0:15 (following day) (20 to 35 minute intervals). Light Rail: Mon to Fri 5:43 to 0:26 (following day) (15 to 45 minute intervals), Sat and Sun 6:12 to 0:26 (following day) (approx. 30 to 45 minute intervals).

Taxi

Platform: Stop 2 Platform across the street from Terminal A
Time required: 15 to 30 minutes (depending on the destination or on traffic conditions)
Fare: $25 to 50 (Tips are separate and are about 15 to 20% of the fare)
Operating hours: 24 hours
You can also use rideshare apps on your smartphone, like Uber, Lyft, etc.

San Jose Mineta International Airport to Downtown San Francisco

- "→" indicates the route.

Bus and BART

VTA Bus No.60 "Milpitas BART" and BART

from SJC to Milpitas st.→ BART stations in Downtown San Francisco

Boarding point: From stop number 6 or 7 on the other side of the street after exiting Terminal A. Take a bus to Milpitas station, and then take BART to the center of San Francisco
Time required: 150 minutes
Fare: $8.60 with the Clipper smart card (only the VTA 60 bus from the airport is free).
Operating hours: VTA 60 bus going north: Mon to Fri 5:30 to 23:19 (14 to 30 minute intervals), Sat 5:57 to 23:11 (20 to 35 minute intervals), Sun 6:58 to 23:10 (approx. 30 minute intervals). BART (To San Francisco, take the Green Line bound for Daly City that requires no transfer. If taking the Orange Line bound for Richmond, transfer to the Blue Line at Coliseum Station.): Mon to Fri 4:53 to 23:52 (approx. 20 minute intervals), Sat 5:53 to 23:53 (approx. 20 minute intervals), Sun 7:53 to 23:40 (approx. 20 minute intervals)

Taxi

Platform: Stop 2 Platform across the street from Terminal A
Time required: 55 to 120 minutes (depending on the destination or on traffic conditions)
Fare: $170 to 250 (Tips are separate and are about 15 to 20% of the fare)
Operating hours: 24 hours
You can also use rideshare apps on your smartphone, like Uber, Lyft, etc.