Paid Advance Seat Reservation

Make the most of your time during your flight. Make your trip more special with your choice of seat. Pay a reservation fee and make an advance reservation for aisle or window seats, a seat conveniently located toward the front of the aircraft for smooth boarding and disembarkation, or one of our popular seats with extra legroom.

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Confirm Your Reservation/Apply

Eligibility

Eligible Customers: Customers traveling in Economy Class on an ANA-operated international flight with an ANA flight number
Eligible Tickets: Tickets with a ticket number beginning with 205
Applicable Fare Type: Choice, Classic, Value Plus, Value, Light

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Paid Advance Seat Reservation charges will not be incurred for ANA Diamond Service and Platinum Service members with Economy class reservation as well as accompanying passengers on the same reservation or have been registered the companion information in advance. For details, please see Exemption from Paid Advance Seat Reservation Charges (International Flights).

Charges

This will differ depending on the site through which you have applied and the seat type.

Flights between Japan and Europe, North America (except Honolulu), and Oceania

Seat Type	Japan site	Europe sites	Canada site	Other sites
Exit row seats with extra legroom	JPY 5,500	EUR 41.25	CAD 55.00	USD 55.00
Other applicable seats (both window/aisle seats)	JPY 2,500	EUR 18.75	CAD 25.00	USD 25.00

Flights between Japan and Honolulu, India, Indonesia, Thailand, Singapore, Malaysia, Myanmar, Cambodia, Vietnam, and Philippines

Seat Type	Japan site	Europe sites	Canada site	Other sites
Exit row seats with extra legroom	JPY 5,000	EUR 37.50	CAD 50.00	USD 50.00
Other applicable seats (both window/aisle seats)	JPY 2,000	EUR 15.00	CAD 20.00	USD 20.00

Flights between Japan and East Asia

Seat Type	Japan site	Europe sites	Canada site	Other sites
Exit row seats with extra legroom	JPY 4,500	EUR 33.75	CAD 45.00	USD 45.00
Other applicable seats (both window/aisle seats)	JPY 1,500	EUR 11.25	CAD 15.00	USD 15.00

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Charges are indicated per person per flight (sector).
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Charges will not be incurred when selecting seats other than those above. Please confirm the details on the seat map screen upon selecting your seat.

Application / Payment

Where to Make Your Request: ANA website and customer service centers (by phone)
Application Period: From ticket purchase up to 48 hours prior to the departure of the relevant international flight
Payment Method: Credit card*1 or PayPal*2

* 1

On the China site, Alipay and China UnionPay cards can also be used.
* 2

Not available on the China, South Korea, Vietnam, Indonesia, India, or Malaysia sites.

*

The following payment options are not available for reservations including seats with a reservation fee.

ANA SKY COINS, bank transfer, online transfer, convenience store payment

Confirm Your Reservation/Apply

Changes and Refunds

Deadline for Changes: Up to 48 hours prior to the departure of the relevant international flight

Please note that, if you have purchased a seat with a reservation fee and wish to change to a different seat, the procedure to do so will vary depending on where you made your original purchase.

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Changes cannot be made at airport counters.

When Changing to Another Seat on the Same Flight

Changing to another seat with a reservation fee

ANA Website
Cancel your purchase of the seat with a reservation fee, and then request a new a seat with a reservation fee and pay the applicable charges. The EMD (Electronic Miscellaneous Document) for the original seat purchase will then be refunded.

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We will notify you by email when your refund has been successfully processed. (Please note that this may take up to a week.)

ANA Customer Service Center
Changes are accepted upon adjusting the difference in charges between the new seat with a reservation fee and the EMD (Electronic Miscellaneous Document) for the seat you have already purchased.

Changing to a seat with no reservation fee

You can change to a seat with no reservation fee on the ANA website or by contacting an ANA customer service center.
If the EMD (Electronic Miscellaneous Document) you have already purchased is within its term of validity and the terms and conditions are satisfied, it can be used to make a Paid Advance Seat Reservation request for a different flight.
If you wish to use your Paid Advance Seat Reservation for a different flight, please contact an ANA customer service center no later than 48 hours prior to the departure of the relevant international flight.

Paid Services EMD Search

When Changing Flights

Requesting a seat with a reservation fee

ANA Website
Upon paying the charges for the new seat with a reservation fee, the EMD (Electronic Miscellaneous Document) for the seat you have already purchased (for the original flight) will be refunded.

*

We will notify you by email when your refund has been successfully processed. (Please note that this may take up to a week.)

Requesting a seat with no reservation fee

Paid Services EMD Search

Refunds

Refunds are not available due to customer reasons.

Points to Note

Paid Advance Seat Reservation is applicable to seat types and is not a definite promise of a particular seat number.

The reserved seat number is therefore subject to change to a different one of the same seat type for reasons such as aircraft changes. If your seat is changed and you would like to confirm this change or request a different seat, you can do so on the ANA website or by contacting an ANA customer service center. Please note that we may not be able to accommodate your request depending on seat availability.
If a selected seat with a reservation fee is changed to one without a reservation fee for reasons attributable to the airline, the charges for the seat you have already purchased will be refunded.

Furthermore, if your seat type is changed from an exit row seat to another kind of seat with a reservation fee, you can request a refund for the difference after completing your travel.

For information about requesting a refund, please contact the location that issued your EMD.
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  Refund procedures cannot be performed at airport counters.
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  Please note that it may take approximately 2 to 3 months before the refund is credited to your account.
The deadline for changing from a seat with a reservation fee that you have already purchased to a different seat is 48 hours prior to the departure of the relevant international flight. However, you can also change to a different seat if you wish to do so during online check-in or check-in procedures at the airport, providing that there is a seat available. In this instance, however, the EMD (Electronic Miscellaneous Document) for the seat with a reservation fee that you have already purchased will be considered used and will therefore not be refundable or available for use for other flights.
If your travel class is changed after the deadline (due to being upgraded, etc.), the EMD (Electronic Miscellaneous Document) you have already purchased for a seat with a reservation fee will be considered used and will therefore not be refundable or available for use for other flights.
Emergency exit row seats are available only to passengers who satisfy all the required conditions. Please see the information about emergency exit row seats before making your request.
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  Passengers seated in emergency exit row seats must store all their belongings in the overhead compartments.
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  Passengers seated in emergency exit row seats will be requested to assist during an emergency evacuation under the instruction of the cabin attendants.
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  Passengers who do not meet all the conditions will be requested to change their seat.
You cannot purchase a seat with a reservation fee upon using Keep My Fare on the ANA website. Please make your seat reservations after purchasing your tickets.