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Bid My Price

Available exclusively via the ANA website, this program gives you the opportunity to bid for an upgrade.

What is Bid My Price?

In this bidding program, you can make an offer for the chance to upgrade to Premium Economy You may be able to upgrade to Premium Economy, usually available at specified fares, depending on the reservation status immediately before departure and the price you offer.

Terms of Use

Eligible Customers

Customers who purchase a flight ticket fulfilling the conditions below on the ANA website, and receive an email about this service.

  • Economy Class paid ticket

  • Itineraries originating in Japan, the USA, Canada, Europe, Australia, New Zealand, Singapore, Malaysia, Thailand, Indonesia, Vietnam, the Philippines, or Istanbul (excludes Japan domestic flights)

Routes Eligible for Upgrades

  • ANA-operated flights between Japan and the USA, Canada, Europe, Australia, Singapore, Malaysia, Thailand, Indonesia, Vietnam, the Philippines, and Istanbul (excludes Japan domestic flights)

Notes

  • Minors as specified in each country will need permission from their parent or guardian to make an offer in this program.

How to Use This Service

If you have specified domain reception options in your email system, please set it up in advance so that you can receive emails from the address “BidMyPrice@bid.ana.co.jp” Please also make sure to check the Points to Note when using this service.

When your offer is unsuccessful

We will email you the result at least 24 hours prior to the departure time. The payment will not be deducted when your offer is unsuccessful. Please board Economy Class.

Individual inquiries regarding the availability of upgrades are not accepted. Please note that even if inquired we cannot provide any information on this matter.

Points to Note

  • Please note that you cannot select a seat when upgrading to Premium Economy.
    (Depending on seat availability, you may be able to change your seat during online check-in, which is available from 24 hours prior to the departure time.)

  • Even if your Economy Class reservation contains adjacent seats, there is no guarantee that you will be assigned such seats after being upgraded.

  • There is no guarantee that you will be able to return to your original Economy Class seat after being upgraded.

  • The fare rules of the ticket purchased before submitting the bid will apply regarding mileage accrual, Premium Point accrual, and itinerary changeability.

  • If your bid was successful, the paid services EMDs (Electronic Miscellaneous Documents) that you have already requested can be used for the flight for which your bid was successful or any other itinerary as long the terms and conditions are fulfilled and it is within the period of validity. Please note that the EMD is valid for one year from the date of issue.

  • This service is provided in collaboration with Plusgrade (based in Canada). Personal information will be shared to the extent necessary.

  • The recommended browser environment for the Plusgrade website differs from that for the ANA website.

  • Bids for an upgrade apply only to the flights specified in the Bid My Price invitation email. Even if you have reserved multiple flights within the same itinerary, not all of your flights may be upgraded.

  • Unlike a purchase of a Premium Economy fare, this service offers customers a chance to upgrade seats and associated services only for eligible flights based on the seat availability immediately before departure and the price offered by them. Regarding all other regulations, the fare rules of the ticket purchased before submitting the bid will apply.

  • Bids may not be available regardless of the number of available seats. Also, there are only a limited number of seats available for an upgrade.

  • If a reservation has been made for two or more people, the invitation email for this service will be sent to the Main Contact person. When a customer applies for this service, all the members in the same reservation will be subject to the bid, resulting in taxes and handling fees for all the members included in the total price.

  • If the same reservation includes multiple eligible flights, you can make offers for all of these flights via one email. From the multiple eligible flights, you can also select only the flights you would like to make offers for.

  • If you change your reservation after receiving an invitation email, the bid will become ineffective and will not be applied to the new flight.

  • The result of the bid will be notified only via email. Individual inquiries are not accepted.

  • Bids cannot be accepted after the deadline under any circumstances.

  • You will be charged only when your offer is successful and the upgrade is confirmed.

  • Plusgrade (based in Canada), the partner company of this service, will charge the bid price as well as necessary taxes and handling fees. Additional administrative fees may apply depending on the contract between you and your credit card company as well as the currency you selected for the payment. Please contact your credit card company for details on this matter.

  • You can change or cancel the offer until 2 days (48 hours) prior to the departure date, which must be made before the upgrade is confirmed.

  • Depending on the timing of bids, the upgrade might be comfirmed 2 days (48 hours) prior to the departure date, in which case you cannot change or cancel the upgrade.

  • Once the upgrade is confirmed, you cannot make any changes, receive a refund, or use mileage or points for an upgrade.