To Contents

Information when entering your name when making reservations

For international travel, the name on the passport must match the name on the boarding ticket. Failure to provide proper documentation will prevent the passenger from boarding their flight.

After registering your name through reservation system, the name can not be changed (including to change the order of last and first names or to make spelling corrections). Please take note of the following.

Frequently Encountered Problems

  • Your last name has changed through marriage or for another reason

    If you are using a passport in your former name, please enter your former name.

    If the new and former family names are listed on your travel document, please enter the new family name.

  • When the name printed on the ANA Mileage Club card and the name of the passport are different

    Please make necessary arrangements so that two names match prior to making a reservation.

    Please edit or change the name on your card through the ANA Mileage Club Service Center.

  • Your passport contains names in parentheses

    • Please omit the name in parentheses.

      Example 1 : TAKAHASHI ARIN (ALENE) ⇒ First name : ARIN Last name : TAKAHASHI

      Example 2 : JOSÉ (MANUEL) MARTÍNEZ PÉREZ ⇒ First name : JOSE Last name : MARTINEZ PEREZ

      Example 3 : TAKAHASHI EMI (PASCALE) ⇒ First name : EMI Last name : TAKAHASHI

      Example 4 : SUZUKI (SMITH) HANAKO ⇒ First name : HANAKO Last name : SUZUKI

  • You have a long name and/or have either no first or last name

    • Up to 48 characters can be entered for first and last names combined. (The total number of characters for the first name and the middle name combined must be 25 or fewer.)

    • 2 or more characters must be entered for a last name.

  • You have multiple first and/or last names

    Please enter each of your names into the relevant field without spaces or hyphens.

  • If you would like your new surname due to marriage to be listed in parentheses, please enter without parentheses or spaces.

If your name does not meet the conditions above or if you do not have a first or last name, please contact ANA via telephone. Also the same case of no distinction between first name and last name.

Notes

  • If your name on your ticket does not exactly match your passport name, you may be questioned by the Immigrations officer. Please note that you will need to provide an explanation on your own. ANA assumes no liability or responsibility whatsoever for any problems which may occur as a result.

Example entry by name

Please confirm the applicable example name entry.

Japan

Outside of Japan

  • Japan

    In Japanese passports, names are written using Hepburn romanization. First and last names on international flight tickets must match those shown in passports.

    し：SHI ち：CHI つ：TSU ふ：FU
    じ・ぢ：JI づ：ZU しゃ：SHA しゅ：SHU
    しょ：SHO ちゃ：CHA ちゅ：CHU ちょ：CHO
    じゃ：JA じゅ：JU じょ：JO りょ：RYO
    • *

      Other examples of common mistakes

    • Special case of ん: ん is written as M when coming before B, M, and P.

      (Examples: なんば: NAMBA / ほんま: HOMMA)

    • The Japanese small っ creates a double consonant.

      (Examples: べっぷ: BEPPU / いっしき: ISSHIKI)

    • The long vowels O and U are not written.

      (Examples: おおの: ONO or OHNO / さいとう: SAITO)

  • Outside of Japan

    Examples of typical name entry across the world

    　 Full Name First Name Middle Name*1 Last Name
    United States David Scott Johnson DAVID SCOTT JOHNSON
    Mexico JOSE LUIS PEREZ LOPEZ JOSELUIS - PEREZLOPEZ
    Mexico*2 Verónica Yasmin Martínez López VERONICAYASMIN - MARTINEZLOPEZ
    Mexico DIANA RAMIREZ GARCIA DIANA - RAMIREZGARCIA
    France Pierre Dupont PIERRE - DUPONT
    France TAKAHASHI EMI(PASCALE)  EMI  - TAKAHASHI  
    Germany MaxMichaelMustermann MAX MICHAEL MUSTERMANN
    Russia Anna Salova ANNA - SALOVA
    Italy Francesco Maria Rossi FRANCESCOMARIA - ROSSI
    Sweden Sofia Kristina Johansson SOFIA KRISTINA JOHANSSON
    Turkey Ahmet Yilmaz AHMET - YILMAZ
    Mainland China 李小明 XIAOMING - LI
    Hong Kong Chan Tai Man David TAIMANDAVID - CHAN
    Taiwan 王大名 DAMING - WANG
    South Korea 홍 길동 GILDONG - HONG
    Thailand สมชัย มีมานะ SOMCHAI - MEEMANA
    Vietnam MINH VĂN NGUYỄN MINH VAN NGUYEN
    India Sanjay s/o Subramaniam  SANJAY SO SUBRAMANIAM 
    Islamic countries/regions Muhhamad Hussin Bin Rahman  MUHHAMAD HUSSIN BINRAHMAN
    Islamic countries/regions Nur Aishah Binte Abdul Aziz  NUR AISHAH BINTEABDULAZIZ 
    • * 1

      Entry is not required for countries and regions where "-" is indicated for the middle name.

    • * 2

      Please remove any accents when entering names.

Related Tags

See All

Related Pages

RESERVE AND PURCHASE INTERNATIONAL FLIGHTS ON THE ANA WEBSITE

Keep My Fare

Number of seats that can be reserved, children and infant reservations (International Flights])

Download your flight schedule to your calendar apps (International Flights)

ANA GROUPThis page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

Official Social Media Accounts

For the 11th Consecutive Year, ANA Receives 5-Star Rating!

This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.

The Most On-Time Airline in the Asia Pacific
for Five Consecutive Years!

This page will open in a new tab. If the page is on an external website, it may not be in line with accessibility guidelines.
Copyright © ANA・ANA X
Go Back to Top of Page
  • Menu
  • Reservations
  • MILES
  • MILES
  • My Menu
  • Support