Flow of Procedures to Change (Transfer) to ANA Flights (smartphone page)

Please refer to the procedures below when changing (transferring) to an ANA flight.

This page shows the procedures when using a smartphone. For the procedures when using a PC, please see here.

STEP①

On the ANA website, go to My Booking and display the reservation of the flight you wish to change.

*

To search for your reservation, enter your reservation number (except for travel products) and confirmation number, or perform the procedures upon logging in to the ANA website with your ANA Mileage Club membership number.

STEP②

At the top of the Reservation Details screen, select the orange To Transfer button.

STEP③

Select the "Change to other flights" button for the itinerary you wish to alter.

STEP④

The Seat Availability Result screen will be displayed. Please select the flight you wish to change to from those with seats available, and click Next at the bottom of the screen.

*

Flights can be changed to a date earlier than the departure date, or a date up to 30 days after the departure date of the reserved flight (excludes some travel products).

STEP⑤

Please check that your selected flight is displayed and then click Next.

STEP⑥

After confirming the information before and after the change, click Next.

*

If the information section is closed, click the ▲ mark to open it.

STEP⑦

The Fare Difference Adjustment screen will be displayed. (As it is a flight transfer, a fare difference will not be incurred.)

Upon confirming the details of your change, check "I have read and agreed to the information provided herein." and click the Change button.

STEP⑧

The flight change (transfer) is complete.

Related Tags

Related Pages

Procedures to Change (Transfer) to ANA Flights (PC page)

Changes and Refunds (Japan Domestic Flights)

Transfer and refunds due to bad weather, etc.

Involuntary Refunds due to ANA's responsibilities (such as aircraft maintenance) (International Flights)

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